Groups And Incentives Operations Consultant

Sandton, Johannesburg, South Africa

Job Description


An Award-Winning Travel Company is looking for a GROUPS AND INCENTIVES OPERATIONS CONSULTANTCandidate Requirements:

  • Must have an in-depth knowledge of the tourism industry, destination management, and customer expectations
  • Should have a strong understanding of terms, conditions, and markets where the company operates, along with excellent product knowledge
  • Must have the ability to create strategies, make commercial decisions, and conduct financial analysis and management
  • Should have excellent communication, organization, and time management skills, with adaptability in high-pressure situations
  • Should be proficient in relevant software (Tourplan, MS Office)
  • Must possess strong analytical and negotiation skills
  • Should be service-oriented, detail-oriented, proactive, and capable of crisis management, conflict resolution, and teamwork
Key Outputs:
  • Responsible for delivering and managing land tour programs and events across Southern and East Africa
  • Coordinate with Operations Manager to ensure profitability
  • Maintain accurate, up-to-date information on confirmed services and oversee client itineraries
  • Ensure compliance with travel restrictions and maintain relationships with partners and suppliers
  • Address client complaints promptly, ensuring proper escalation to management when necessary
  • Be on call for emergencies, assist with special projects, and support operations and accounts teams
This is a live-out positionFor more information please contact:Stacey du Plooy

Wild Dreams Hospitality

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Job Detail

  • Job Id
    JD1337642
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sandton, Johannesburg, South Africa
  • Education
    Not mentioned