Groups & Incentives Specialist

Sandton, Johannesburg, South Africa

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Candidate requirements:

Must have at least 3 years Touring groups specific experience
Communication skills and an excellent command of the English language (spoken and written)
Time & desk management including working in an orderly focused manner
The ability to work under pressure and show initiative
Attention to detail
Excellent negotiation skills
Elaborating in writing explanations or descriptions
Exceptionally customer focused
Must be computer literate and have an in-depth knowledge of Word and Excel
Must have a calm and professional manner of servicing agents/guests
An independent, curious, and can do it nature
Must have at least 3 years Touring groups specific experience
Good understanding of delivering excellent service to agents/guests
An in-depth knowledge of Tourplan or a similar booking system
An in-depth geographical, logistical, and product knowledge of South Africa, Botswana, Tanzania, and Kenya required
Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique advantageous
A willingness and aptitude to learn

Live-out position, remote working with 1 day a week in the office required. 8 weeks in the office paid training will be provided.

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