Job Description

GSE Supervisor Housekeeping - Falcon Glen Hot Springs Resort Nelspruit / Mbombela - Mpumalanga - South AfricaKey Performance Areas:

• To oversee housekeeping and laundry staff and ensure staff are allocated adequate work daily.
• Checking all units on a check in day, one of each housekeepers' units to be checked on other days to ensure that housekeeping staff are cleaning to the standards of the resort.
• Checking the checklist against items in the unit before the guests checks in and when the guest checks out.
• Checking upholstery, curtains, public amenities and games rooms daily.
• Ensure that staff are using equipment and consumables correctly and avoiding damage to same & self as well as ensure wastage of consumables does not occur
• Report any maintenance problems at reception and record in the maintenance logbook and follow up to check the request has been completed
• Ensure that the necessary laundry equipment, fire extinguishers & housekeeping equipment is serviced & maintained when necessary
• Controlling and recording spring-cleans, replacement utensils, crockery & cutlery as well as reporting and recording breakages to reception timeously and updating the Breakages register
• Record the issues of consumables and guest supplies as laid down by management.
• Undertaking monthly laundry & linen stock, utensil stock and consumable stock by the last working day of the month, checking the linen stock takes on a weekly basis, checking that daily housekeeping stock issues sheets correspond with consumable stock take
• Issue linen, towels, bathmats etc. from said storeroom as required, checking that linen issued corresponds with linen returned and laundered on a daily basis
• Ensuring that all subordinates are trained according to company standards.
• Alert management of overcrowding in units and / or any unacceptable behaviour.
• Act as a back up to the Housekeeper when off
• Be available as back up for housekeeping
• Deal with and try to solve any housekeeping or laundry staff grievances

Position Requirements:

• Matric
• Minimum 2-years' experience in similar environment
• Ability to work under pressure
• Good communication skills in English
• Good people skills
• Single staff accommodation provided

South Africa's leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Falcon Glen Hot Springs Resort in Mpumalanga. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.Ref # 29/10Apply for this Job

Beekman Group