Job Description

Job Title:

Head of Financial Planning & Analysis (FP&A), TP UKISSA Group

Reports To:

Finance Director

Department:

Finance

Role Overview:

The Head of Financial Planning & Analysis (FP&A) for TP UKISSA Group is a senior leadership role responsible for overseeing all financial planning, budgeting, forecasting, and analysis activities. This strategic position ensures the financial health and growth of the organization by providing actionable insights, driving performance, and aligning financial strategies with TP's business objectives. The Head of FP&A will partner with senior leadership and cross-functional teams to support decision-making, optimize resource allocation, and foster a culture of financial discipline and transparency.

Key Responsibilities:

Strategic Financial Planning and Forecasting:

Lead the development and execution of long-term financial plans, annual budgets, formal quarterly reforecasts, weekly rolling re-forecasts and daily intra month forecasts for TP UKISSA Group. Provide scenario analysis, sensitivity modeling, and strategic insights to support planning and decision-making. Align financial plans with organizational goals, ensuring sustainable growth and profitability.

Financial Analysis and Performance Management:

Oversee the preparation and analysis of financial performance reports, including variance analysis, profitability analysis, and key performance indicators (KPIs). Monitor and analyse revenue, costs, margins, and other financial metrics to identify trends, risks, and opportunities. Provide actionable insights to senior leadership to drive operational efficiency, cost optimization, and revenue growth.

Business Partnering and Decision Support:

Act as a trusted advisor to senior leadership and business units, providing financial expertise to support strategic and operational decisions. Partner with cross-functional teams, including sales, operations, and marketing, to develop business cases, evaluate investments, and assess ROI. Support pricing strategies with data-driven insights.

Leadership and Team Development:

Lead, mentor, and develop a high-performing FP&A team, fostering a culture of collaboration, accountability, and continuous learning. Set clear goals, performance metrics, and development plans for team members, ensuring alignment with organizational objectives. Promote an inclusive and supportive work environment that reflects TP UKISSA Group's commitment to ethical practices and opportunities for all.

Reporting and Communication:

Ensure consistency of data reported to group Ensure timely and accurate reporting in compliance with group deadlines. Oversee the preparation and presentation of financial reports, dashboards, and executive summaries for senior leadership, board members, and other stakeholders. Communicate complex financial concepts and insights in a clear, concise, and actionable manner.

Process Improvement and Technology Optimization:

Identify opportunities to streamline FP&A processes, enhance data accuracy, and improve reporting efficiency. Lead the implementation and optimization of financial planning tools, ERP systems, and business intelligence (BI) platforms. Drive a culture of continuous improvement, leveraging best practices and industry benchmarks.

Compliance and Risk Management:

Ensure all FP&A activities comply with local and international accounting standards and internal policies. Implement and maintain robust financial controls to mitigate risks and ensure data integrity.

Sustainability and Ethical Practices:

Ensure financial planning and analysis align with TP's commitment to ethical business practices, sustainability, and corporate social responsibility (CSR). Champion diversity, equity, and inclusion within the FP&A team and broader organization.

Qualifications and Experience:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field (Master's degree or professional certification, e.g., CFA, CPA, preferred). Minimum of 10-12 years of experience in financial planning and analysis, with at least 5 years in a leadership role. Proven expertise in budgeting, forecasting, financial modeling, and performance analysis. Strong understanding of accounting principles and financial controls. Experience with ERP systems (e.g., SAP, Oracle, D365) and advanced financial planning tools (e.g., Hyperion, Jedox, Anaplan, Board). Demonstrated ability to lead and develop high-performing teams in a fast-paced environment. Excellent analytical, problem-solving, and decision-making skills Exceptional communication and stakeholder management abilities, with the ability to influence at all levels.

Key Competencies:

Strategic vision and leadership Financial acumen and analytical thinking Business partnering and relationship building Process optimization and change management Ethical decision-making and integrity Results-oriented with a focus on operational excellence
Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Shortlisted job applicants will thus be required to sign a consent form to undergo the afore-mentioned checks as part of our Recruitment process with our registered service provider.

Job Types: Full-time, Permanent

Work Location: In person