Job Description

QUALIFICATIONS NEEDED

• Degree / Diploma in Computer Science or Information Technology

NECESSARY EXPERIENCE & INDUSTRY ACCREDITATION / KNOWLEDGE

• At least 10 years experience in information technology
• At least 5 years experience at senior management level
• Experienced at devising digital transformation strategy and leading execution thereof
• Business and operational planning
• Program and project management
• Participation in developing a departmental budget and monitoring expenditures for multiple projects & funding sources

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

• Oversees the operation of the information technology department
• Consults with Exco on technology-related needs and purchasing decisions
• Oversee the digital transformation strategy development and technology implementation projects, together with the transitional change management required
• Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits
• Designing and customizing technological systems and platforms to improve customer experience
• Selecting and implementing suitable security technology to ensure continuity of operations and confidentiality
• Identifying strategic IT projects and the execution thereof
• Selecting and implementing suitable infrastructure technology to support business objectives and systems. This includes stable cost-effective networks to facilitate on site, hybrid, and virtual business systems
• Full integration of the IT function as a full business partner to all corporate, manufacturing operations and service departments
• Defining insourcing vs outsourcing strategies and active performance management of internal & extended IT team to ensure efficient participation, problem solving and service delivery within the business
• Ensure all IT systems are qualified and validated where required to meet cGMP requirements
• Selecting and implementing suitable technology to ensure data integrity of the cGMP data
• Design and execute the required integration between current and future systems
• Innovative problem solving and setting objectives and strategies for the IT department that are aligned with the strategic direction of the company
• Conduct business, cross functional and departmental planning and execute activities within own scope of accountability
• Timeous and adequate capacity planning and performance delivery in line with strategic, tactical and operational plans to ensure flawless execution of IT deliverables
• Role profiling, goal setting and performance management of managers and staff within the department
• Develop and implement a knowledge management infrastructure within the department to ensure Intellectual Property is effectively maintained. Growth, succession & retention of departmental talent
• Accountability for own and team's personal and professional learning & development to ensure technical and leadership bench strength within the department

ABC Worldwide