About the RoleOur client based in the northern suburbs of Durban is looking for a strategic and analytical leader to head their Resource Planning team. This role is integral to ensuring optimal workforce planning, forecasting, and scheduling across customer service and sales teams. Reporting to the Finance Director, you will lead a team of planners and resource schedulers, ensuring efficiency, accuracy, and alignment with business goals.You will play a key role in shaping and developing resource models that drive operational excellence. Through data-driven decision-making and collaboration with senior stakeholders, you will enhance service delivery and workforce productivity.Key Responsibilities
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