Job Description

To manage the overall commercial execution including account management, customer marketing support, and supply chain management for the UK B2C business and oversee the day-to-day business development functions of all UK customers with a focus on Alliance/ Boots and the eCommerce operation. The successful incumbent will lead and direct a Field Sales Representative and develop a blueprint to expand Wassen's footprint with SE UK focussing on Pharmacies and Healthfood outlets within London.Manage the implementation of the channel strategy

• Accountable for the Channels' P&L
• Coordinate with customer to ensure accurate monthly forecasting. Align customer rolling forecasts to the annual business budget process
• Track forecasts against budget and predict/ highlight key gaps in the sales forecast vs annual budget
• Achieve sales objectives and targets
• Monitor pricing accuracy and implement price increases within set time parameters to prevent claims
• Manage suppliers and suppliers performance
• Implement and oversee Trading Terms within the Channel
• Provide monthly business updates according to agreed deadlines to management & stakeholders
• Manage costs against approved budget
• Put in place cost control mechanisms and report on major deviations on cost
• Ensure compliance within channel

Direct & implement customer plans

• Building trusting relationships with UK customers
• Identify best promotional mix to drive the best ROI through planned activities & adhoc spend
• Confirm that in-market execution is in-line with the marketing strategy
• Support customers in the execution of their sales strategies
• Share best practices and scientific updates for each focus brand
• Develop understanding of customer NPD requirements and align to the internal innovation process. Update customers on internal innovation pipeline
• Manage day-to-day account operational issues- payment terms, pricing, claims, returned and destroyed stock
• Provide direction on pricing and product launches in line with B2C Strategy
• Provide short- and medium-term customer forecasts
• Review account performance and implement corrective strategies
• Use bi-annual range audits to manage product listing/ de-listing
• Conduct top to top business reviews bi- annually
• Manage and grow customer profitability and expand range within channel

Manage orders/ Coordinate supply chain

• Manage inventory per SKU and returns for key accounts and minimize waste (demand planning)
• Manage the delivery of stock from the distribution centre to customers by working closely with supply chain and avoid oos
• Supply weekly order status updates to customers including oos reports
• Manage third party logistics with selected customers
• Manage customer portals and access to data

• Related Degree in Marketing/Sales/Business Management
• 5 Years experience with a sales, marketing and supply chain background
• 2 years key account management experience in FMCG
• MS Office computer literacy with advanced skills in Excel and PowerPoint
• Proven Negotiation skills
• Sound decision making skills
• Stakeholder management
• Able to collaborate and build trusted relations easily
• Ethical and influential
• Strategic and critical thinker
• Analytical with expert commercial thinking
• Great at planning and organising
• Takes initiative, is trustworthy and dependable
• Resilient

This role is based in the UK and a valid Passport is a necessity.Closing date: 24 May 2024Please note that only shortlisted candidates will be contacted.

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