Job Description

COMPANY DESCRIPTIONWe are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability.Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.The Groups key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.OBJECTIVE OF ROLETo oversee the Scientific Sales division on a national level, leading into developing sales managers, while maintaining, and growing the business, market share of Aspen Pharmacare. Designing and implementing a strategic sales plan that expands company's customer base (GPs, Specialists, KOLs) and ensure its strong presence.KEY RESPONSIBILITIESEstablish strategies to guide the division

• Analyse organisations external operating environment.
• Give purpose to the shared strategic intent of the division.
• Define values and policies to guide the work of the division.
• Develop divisional business plan according to company values.
• Market the organisational strategy to ensure support across the business.
• Analyses patterns in industry and market behaviour, and subsequently defines data-driven action strategies in order to consistently optimize the business's commercial performance.

Translate strategies into interventions

• The generation and allocation of available resources is reviewed and actioned.
• Alternative solutions are analysed and evaluated according to urgency.
• Measures and criteria to evaluate organisation performance are developed.
• Evidence / results of success are presented and measured against the business plan.
• Effectively communicate the value proposition through proposals and presentations to ensure buy-in, consistency, and alignment across the division.
• Lead, guide, and direct Sales Managers to drive this within their respective teams to implement the sales strategy and reach and exceed targets.

Investigate and respond to business environment (market) needs

• Environmental scanning, organisational effectiveness, competitor, and market analysis is conducted.
• Customer needs are assessed.
• Improvements in services and products are implemented.
• Best practice operations are implemented and modified on an ongoing basis.
• Feedback from team, customers and suppliers is accessed and communicated regularly.
• Lead and guide Sales Managers to manage their territories effectively and provide market and industry insights.

Review and refine processes and procedures

• Information required for operations/projects is researched, collected, and documented.
• Information is consistent with the business plan.
• Contingency measures are developed and adopted to ensure output satisfaction/quality/productivity excellence.
• Work processes are evaluated in terms of business objectives.
• Opportunities for system and process improvements are enhances and implemented.
• Ensuring flexibility in making decisions, processes, and disruptions in the market or industry.
• Maximising virtual opportunities where required.

Customer service

• Leading through sales managers and their respective teams to ensure queries are followed up and resolved in the shortest possible timeframe within policy framework.
• Handling strategic and escalated customer interactions.
• A professional attitude is displayed when responding to a customers needs.
• Continuously ensuring methods for improving customer services within the Scientific Team are researched, developed, and executed by the sales team.
• Internal and external customers are constantly updated as to the progress of their queries.

Financial

• Manpower requirements are identified for maximum productivity.
• Budgets are prepared according to operational requirements.
• Establish sales objectives by forecasting and developing annual sales targets for regions and territories; projecting expected sales growth and targets for product portfolios. Budget accountability.
• Proposals for expenditure are evaluated and annual budget prepared.
• Expenditure is controlled / reviewed against budgets.
• Monthly reporting on budgets

Leading and guiding sales managers to drive and maage their teams effectively by identifying development / training needs of self and team

• Holding Sales Managers accountable for the performance in their teams, which is monitored against input and output target standards. Ensuring regular reports, presentations, and reviews are done to ensure accountability.
• Through reporting and analytics, validate the quality of the data and provide guidance to improve the overall data quality.
• Individual goals are developed and aligned to team goals and roles are clearly defined as per role profile.
• Performance discussions are held regularly to identify learning requirements.
• Ensuring the division operates effectively and is aligned to the overall organisational goals, strategies in line with the company values.

Resolve IR issues

• Performance issues are accurately identified, and action is instituted.
• Potential conflict is resolved according to IR procedures.
• Disciplinary action is taken according to the IR policy in cases of extreme poor performance and inappropriate behaviour by staff.
• Leading and carefully evaluating restructures within the division to ensure the changes will create success.

Learning and GrowthProvide ongoing assessment and feedback of development

• Learning achievements are acknowledged to improve staff performance and motivation.
• Team effectiveness is facilitated and assessed against standards and contingencies applied when required.
• On the job assessment and feedback occur timeously.

EDUCATIONAL REQUIREMENTS

• Relevant Medical Science or Commercial degree
• MBA or post degree qualification an advantage

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Min 8-10 years Sales / Marketing management experience
• Min 5 years Strong Management experience at a Senior level
• Experience in setting and strategizing of departmental budgets including Forecasting
• Experience in customer negotiations i.e., Trade / Contracts
• Computer skills on an advanced level - MS Word, MS Excel, and MS PowerPoint
• A solid understanding of Pharmaceutical industry and market trends.
• Deep working knowledge of different data sources
• Deep technical knowledge of project management, data analysis, and business intelligence
• Ability to interpret financial modelling
• Vast experience on managing and leading a big team of sales managers and sales representatives
• In-depth knowledge of the Pharmaceutical processes.
• Comprehensive knowledge and understanding of current marketing and compliance legislation
• Knowledge of finance and budget handling.
• Knowledge and understanding of current marketing legislation product marketing strategy

SOFT SKILLS REQUIREMENTS

• Highly numerate
• Excellent analytical skills
• Strong capabilities in logical reasoning
• Results driven
• Effective problem solving and decision making
• Commercial and strategic awareness
• Independent and self-directed individual that can drive execution
• Influencing capabilities
• Effective interpersonal skills
• The ability to communicate effectively (written and verbal) is essential
• Ability to think strategically and innovatively around total rewards

COMPUTER SKILLS REQUIREDThe applicant must be proficient in the various applications (Word, Excel and PowerPoint) within the Microsoft Office bundle.The successful candidate must have a valid drivers license and be able to travel as per the expectations of the role.Preference will be given to previously disadvantaged groups. Suitably qualified applicants are invited to submit their CVs online on or before 28 March 2025. Please note that if you have not heard from the HR department within 30 days of this advert closing, your application has unfortunately been unsuccessfulInternal Applications must be completed using an Aspen mailing address after applicants have had informed their direct line managers of their application for this specific role.

Aspen Pharmacare