Job Description

BSc Degree essential
Minimum of 12 months pharmaceutical / medical / healthcare sales experience is essential
Working knowledge of healthcare environment and customer types is essential (GP's and Specialists)
Effective selling and presentation skills through virtual and face to face interaction
Applicants must live in the Johannesburg area and have a valid drivers license.
Pharmaceutical or medical device industry sales experience will suffice
Driving required (valid drivers license)
Willing to travel extensivelyResponsible for the promotion and achievement of targets for a given portfolio of products through the different sales & promotion activities within a certain geographic territoryProduct Promotion & Sales:
Promote products to primary care clinics in the Public Market in order to achieve territory plan objectives
Effective selling skills.
Achievement of territory Sales Targets.
Achievement of activity objectives.
Providing approved information to Clinic Nursing Personnel on products, e.g. proper medical
usage, dosage amounts and side effects
Reporting visits and other activities using approved management toolsCustomer Relations:
Build relationships with target customers to enhance territory knowledge to gain product endorsement to create broader access of medicine to patients
Ensure that accurate, timely and relevant customer knowledge is captured and shared with
colleagues using agreed processes e.g. electronic customer management systems
Coverage and frequency on identified primary care clinics in the Public Market
Up to date customer records.
Up to date customer database
High level of customer service e.g. timely response to telephone calls, letters and general requests from
customers
Customer plans for KOLs on territory
Providing feedback to Public Account Manager (KAM) on customer requests, responses to promotions and product access and competitive activitiesTerritory Planning & Management:
Diagnosis of situation of territory e.g. local market drivers and initiatives leading to subsequent design
and implementation of territory action plan to achieve business objectives
Develop and execute territory business plan
Production of workable territory action plan with objectives
Territory plan implemented/updated as necessary
Achievement of objectives outlined in plan
Demonstration that territory knowledge has been acted on
Territory team plans effectively link to geographical team plan for relevant promoted products
Preparing Plan for his/ her territory and products
Presenting reports according to KAM recommendations and market needsMarket Intelligence:
Feedback to Team, Head Office and Manager of local issues to ensure appropriate action can be taken.
Territory sales analysis
Attending regular meetings with KAM, general meetings and cycle meetings.
Capture and feedback on market intelligenceTeamwork:
Liaise with team members to share information, motivate and support team members and therefore contribute to the generation and delivery of the territory plan
Team rapport
Achievement of shared territory plan objectives
Feedback - team members and manager (giving & receiving)
Effective communication
Sharing of appropriate information.
Good territory management e.g. sharing/exchanging meetings and appointments
Attend team meetings
Share customer / territory information with colleaguesAdministrative Systems:
Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is always available
Knowledgeable and able to work to the compliance standards
Accurate, timely reports
Expenses submitted on time
Diary planned
Up to date territory records
Computer literacy
Adherence to MAPP and SOPs
Timely update of records and systems
Produce reports - as requested by KAM
Policies - 100% compliance
Understand and work to SOPsDigital and non-digital learning agility
Good business knowledge and customer acumen
Demonstrated ability to work within a team/as a team player
Exhibit a high degree of flexibility in adapting to a rapidly changing environment
Strong organizational and prioritization skills
Sound understanding of compliance and integrity principles
Basic Computer literacy e.g., Microsoft Excel / PowerPoint/Word /Outlook

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