Job Description

Job Summary Job Title: Healthcare Administrator Location: Stellenbosch, Western Cape Employment Type: Full-time Industry: Financial Services Career Level: Junior Qualifications: RE5, NQF5 Experience: 2+ years in a healthcare-related role within the financial services industry : We are looking for a detail-oriented and proactive Healthcare Administrator to provide essential support to the Healthcare Account Executive in managing employer group healthcare portfolios. This role plays a crucial part in ensuring smooth operations, maintaining accurate data, and facilitating communication related to healthcare benefits. Key Responsibilities: Administrative Support: Assist with day-to-day administrative tasks related to employer group portfolios. Maintain and update records to ensure accuracy and compliance with relevant regulations. Client Relationship Management: Act as the primary point of contact for employer groups and employees, addressing inquiries about healthcare benefits. Schedule meetings, wellness events, and presentations. Respond to client inquiries in a timely manner and escalate complex issues as necessary. Policy and Claims Management: Assist with the onboarding of new employees onto healthcare plans, including plan selection and registration. Track and follow up on claims, amendments, and group healthcare plan updates. Ensure timely processing of new applications or any changes to healthcare coverage. Reporting and Data Management: Maintain a well-organised and secure database of client information while adhering to confidentiality protocols. Collaboration and Coordination: Collaborate with insurers, healthcare providers, and other third-party service providers to resolve issues and ensure effective operational processes. Support the development and implementation of client-specific healthcare strategies. Minimum Requirements: Grade 12 NQF5 qualification and RE5 certification A minimum of 2 years of experience in healthcare administration within the financial services industry Proficient in spoken and written English and at least one other South African official language Strong computer literacy (MS Office Suite) Desired Competencies: Strong organisational and multitasking abilities Excellent communication and interpersonal skills High attention to detail and the ability to handle sensitive information with discretion Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) This is an exciting opportunity for someone looking to take the next step in their healthcare administration career and contribute to a dynamic, growing team. If you're an organised, proactive professional with a passion for healthcare and client management, we want to hear from you!The Recruitment CouncilRecruiter

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