High End Consumer Product Repairs Administrator Specialist
Cape Town, Western Cape, South Africa
Job Description
Overview:Our client is a leading import and distribution business (wholesaler) of high-end eletronic, digital, personal and household products.Responsibilities:
- Oversee and manage repair incidences that occur within our clients business
- Walk-ins
- E-mails
- Manage job cards from start to finish
- Technician follow ups
- Customer support
- Tech statements
- Filing
- Storeroom management
- Courier management
- Quote management
- Open Order Management
- Be able to execute quickly and move resources to achieve ad hoc short term requirements
- Provide a high-quality level of service, looking after Global technology and Consumer brands
- Manage stock requirements at all stages of the process, as required
- Matric
- Customer service orientation - wanting to go the extra mile to ensure brand loyalty and customer satisfaction
- Demonstrated ability to work on multiple initiatives at the same time in the retail and FMCG environment
- A minimum of 3 years experience in managing customer services and repairs
- SAP Business One experience an advantage
- Advance Computer literacy skills
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Job Detail
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Job IdJD1306871
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned