Job Description

Our client that specializes in the rental of ablutions, containers, and small plant for the agricultural, construction and events industry require an energetic and dynamic Hire Specialist to be based in DurbanvilleBrief description of the role: The Hire Specialist plays an important role in working with the manager to deliver and improve client management, contract management and the administration of the hiring of toilets. This role requires that the candidate enjoys working with people and going the extra mile. They will also have the confidence to manage our Service Team (Toilets) as well as deal with any customer issues/complaints.Requirements:

• Matric and ideally an office admin related qualification/course
• 2 - 3 years administrative experience preferably in a sales/technical environment
• Proficient in Afrikaans and English
• Valid Driver's License

Responsibilities:

• Client Management

• Dealing with clients with a friendly and professional approach.
• Upselling small hire tools where possible
• Always improving processes and procedures to improve efficiencies in customer service and administrative processes.
• Contract Management

• Monitor the cash clients' open contracts daily and ensure payment.
• Administration

• Build a good rapport with the Service Team so that they understand the priorities and risks of not working accordingly to schedule and together as a team. For example if the logsheets are not correctly completed by the Team then the Company does not receive timely payments for our services.
• Debtors (cash) collection
• Keeping track of the toilet service team's service/delivery/collection schedule.
• Maintaining good administrative standards such as ensuring log sheets are completed correctly.
• Other request from the manager

To apply, please send your CV and salary expectations toPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

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