Job Description

Job Summary:We are seeking a diligent, detailed orientated and enthusiastic Administrative Assistant. This role offers an exciting opportunity to gain valuable experience in the mortgage origination industry.Key Responsibilities:

• Assist with the processing of home loan applications, including gathering client information, completing required documentation, and liaising with lenders.
• Provide general administrative support, including creating and organising files, creating and maintaining databases, and preparing reports.
• Communicate effectively to collect necessary information, answer inquiries, and provide updates on the status of loan applications.
• Assist with home loan document preparation, ensuring accuracy and compliance with relevant regulations and internal policies.
• Manage incoming calls and emails, directing inquiries and ensuring timely responses.
• Collecting or dropping off documents, as and when required.
• Support the team in resolving issues or concerns that may arise, demonstrating a proactive and solutions-oriented approach.
• Maintain confidentiality and integrity when handling sensitive client information, adhering to data protection and privacy regulations.
• Contribute to the overall efficiency and effectiveness of the business through collaboration, teamwork, and a positive attitude.

• Grade 12
• Own vehicle
• Proficiency in Microsoft Office Suite
• Proficient typing skills with a high level of accuracy
• Excellent command of the English language, written and verbal
• Excellent organisational skills and attention to detail, with the ability to meet deadlines
• Additional education or training in finance or administration advantageous
• Previous experience in an administrative role, ideally within the financial services or real estate industry advantageous
• Strong communication and interpersonal skills
• Professional and courteous demeanour
• Ability to work effectively both independently and as part of a team
• Demonstrate reliability, initiative, and a willingness to learn
• Knowledge of home loans advantageous
• Committed to upholding strong ethical standards
• Maintain customer service excellence at all times
• Honest, trustworthy, and reliable

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