Job Description

Hospitality Revenue Manager - Cape TownFull job descriptionHi there! Hope you are doing great today!Are you a value-driven, highly responsible individual with impeccable attention to detail and exceptional analytical skills? Do you take pride in your tech savviness and strategic abilities, considering them your superpowers? If so, this Revenue Manager position might be the perfect opportunity for you!What We Do at Kumi and WhySpecialising in the vacation rental business, our purpose goes way beyond successfully managing rental properties and beautiful holiday homes along the Atlantic Seaboard. At Kumi, with a team of highly motivated and passionate people, we turn houses into homes and vacations into unforgettable memories, enriching the lives of our guests, homeowners and ourselves.Our space at Kumi is inclusive, where everyone feels valued and safe to be themselves. We support each other to grow and learn every day, ensuring that work brings purpose and fulfilment to our lives. By joining Kumi, you will be part of a journey that goes beyond professional success, contributing to a legacy of mindful luxury and sustainable excellence.Your Role in ThisAs our Hospitality Revenue Manager, you will leverage data and technology, employ entrepreneurial thinking and innovative strategies to achieve financial goals, and enhance guest and owner experiences. You will play a pivotal role in optimising all revenue streams while continuously interpreting market trends and effectively adapting our pricing models.This fulltime, independent, hybrid position (minimum 60% in-office) is based in Camps Bay, Cape Town and requires your own reliable transportation.Your Qualities & CompetenciesExceptional analytical abilities and strategic insightAdvanced technical knowledge (ideally PMS experience) and financial acumenA team player with high integrity, unwavering honesty and reliabilityStrong dedication to continuously look for improvement opportunitiesHighly conscientious and responsible with great capacity for critical thinkingProven job diligence, committed to maintain high standards of accuracyFlexibility, curiosity and a dynamic can-do attitudeWillingness to serve in multiple capacities with entrepreneurial spiritPrevious experience in revenue management or similar is advantageousRather than just fitting into our vibrant culture, you want to contribute and help us build upon it. While technical skills matter, we hire individuals who unify the qualities and attributes to thrive in a care-for-and-help-each-other culture where personal growth and the wellbeing of everyone involved is paramount.Your ResponsibilitiesOTA ManagementSet up and maintain listings (Airbnb, Booking.com, Vrbo, Marriott, etc.) to standardsUpdate content for listing performance and quality assuranceEnsure compliance with OTA guidelinesDynamic Pricing & Revenue OptimisationDevelop and adapt pricing models based on market analysisOptimise revenue through strategic rate adjustmentsMonitor market trends and refine pricing strategiesData Analytics & ReportingAnalyse market and financial dataConduct A/B testing and compare strategiesMaintain KPIs and provide actionable insightsCustomer Relationship Management (CRM)Enhance guest and owner relationships using data analysisManage CRM tools and support targeted marketing campaignsTechnology IntegrationStay updated with our Property Management Systems (PMS)Integrate beneficial applications and improve existing proceduresAssist in developing automated processes to enhance efficiencyProduct Management & Customer ExperienceIdentify up- and cross-selling opportunities and enhance guest experienceReview and improve our offerings, property listings and owner portalsSales Proposals & ProjectionsDevelop pricing strategies and create financial projectionsTrack proposal success and analyse data for insightsFinancial AdministrationAssist in budget planning, expense tracking, and forecastingManage invoicing, accounts receivable/payable, and petty cashSupport payroll administration, procurement, and inventory managementPrepare monthly owner statements and ensure accurate record-keepingSupport in preparing basic financial and operational reportsWhatxe2x80x99s in it For YouGrowth and development opportunitiesWork with purpose and visionCelebrating creativity and initiativeFlexible working environment*** *** *** *** *** *** *** *** *** *** *** *** *** ***About the ProcessOur hiring process is designed to find individuals who resonate deeply with our values and vision. Here's how it works:Motivational Letter: If you're inspired to join us, start by sending a motivational letter (add as a supporting document to this advertisement) - Do NOT send a CV at this stage! We want to know why you want to work with us, learn who you are, what your values are, and how they align with ours.Letter Guidelines:Max 3500 charactersBegin with "Why" you want to join Kumi and work with us.Let us know what your priorities in life are, what inspires you.Briefly outline your most important qualities, qualifications and experiences.Tell us about your personal competencies and aspirations.Online Assessment: If your letter resonates with us, we'll send you an invitation to take our two-hour online assessment. This test evaluates both your technical skills and personal competencies to ensure a holistic match.Value Determination: Once you pass the assessment, we will ask you to go through the Demartini Value Determination process and share your results with us.Personal Interview: If we see a strong alignment, we'll invite you to a personal interview (in Camps Bay or remote in case you are currently outside the Western Cape). During our interview, we will:Discuss your results from the assessments and value determination process in detail.Explore your previous experiences and how they have shaped your professional journey.Delve into your understanding of our values and vision, and how you see yourself contributing to our culture and business goals.Answer any questions you may have about the role, the team, and our company.Provide a platform for you to showcase your unique qualities and how they align with the position you're applying for.The personal interview is a two-way conversation where we both assess the fit and potential for mutual growth and success.Final Steps & Timeline: Following the interview, we will consider your full profile and proceed with the final decision. We aim to complete the entire process within 2-3 weeks.We wish you best of luck! Letxe2x80x99s make it happen!Your Kumi TeamJob Type: Full-timeApplication Question(s):Are you willing to go through the entire outlined hiring procedure including the two-hour online assessment and value determination process?Did you attach your Motivation Letter to initiate the assessment process?Application Deadline: 2024/08/15

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