Hospitality Systems Trainer
Job Description
Job description (Details of the position i.e. duties):- Conduct online and on-site training as required by our clients
- Produce training videos as required
- Prepare and update training content on an ongoing basis
- Maintain and track the our demo database (including regular data cleaning)
- Continuous improvement of Training documentation and processes (SOPs)
- Coordinate, plan and booking for travel
- Ensure training support tickets are up to date
- Continuous updating of Learn Online content
- Complete weekly feedback to all stakeholders
- Submit all required post-training feedback to clients and relevant departments
- Timeously escalate any barriers to completing training
- Maintain Training stats documentation
- Compile and present stats in internal notifications and presentations
- Ensure that training is updated with relevant Hotfix updates
- Continuous learning of our product as it evolves
- Assist with user testingExperience, Qualifications and skills:- This person should have excellent written, verbal and presentation skills.
- Strong administrative skills.
- Knowledge of the tourism/hospitality industry is a plus
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Job Detail
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Job IdJD1349716
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHillcrest, KwaZulu-Natal - Kloof, KwaZulu-Natal, South Africa
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EducationNot mentioned