Job Description

Key Responsibilities:

• Develop and implement sales strategies to increase occupancy, revenue, and overall market share for the hotel.
• Identify new business opportunities and establish strong relationships with corporate clients, travel agents, tour operators, and event planners.
• Coordinate with the marketing team to develop promotional materials and campaigns that enhance the hotel's visibility in the market.
• Handle client inquiries, provide property tours, and prepare customized proposals to meet their needs and budget.
• Organize and coordinate events, meetings, and conferences, ensuring all aspects are executed to the clients satisfaction.
• Manage event logistics, including room bookings, catering, AV equipment, and special requests, while maintaining effective communication with internal departments.
• Prepare and present weekly and monthly sales reports, tracking performance against targets and providing insights for improvement.
• Maintain an up-to-date knowledge of market trends, competitor activities, and industry standards to adapt sales strategies accordingly.

Qualifications and Experience:

• Diploma or Degree in Hospitality Management, Business, Sales, or a related field.
• Minimum of 2-4 years' experience in hotel sales, event coordination, or a similar role in the hospitality industry, preferably within a 4 or 5-star property.
• Proven track record of meeting or exceeding sales targets and delivering high-quality client service.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build strong client relationships.
• Strong organizational and time-management skills, with the ability to coordinate multiple events simultaneously.
• Proficiency in using sales management software, CRM systems, and Microsoft Office Suite.
• Knowledge of the Polokwane and Limpopo market is advantageous.

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