Job Description

SUMMARY:
-POSITION INFO:Are you a passionate and experienced professional ready to lead a vibrant team and deliver exceptional guest experiences?The historic Magoebaskloof Hotel, nestled in the lush greenery of Magoebaskloof just outside Tzaneen in the Limpopo province of South Africa, is seeking a skilled and experienced Hotel General Manager to take the helm and oversee all operations of the hotel. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a passion for providing exceptional guest experiences. Magoebaskloof Hotel is a sought-after destination known for its breathtaking views, warm hospitality, and commitment to excellence. With a blend of modern comfort and old-world charm, the hotel offers an idyllic retreat for leisure and business travelers alike.
Responsibilities:The Hotel General Manager will oversee all aspects of the hotel's operations, ensuring the highest standards of guest satisfaction, financial performance, and team engagement and responsibilities will include inter alia:

• Oversee and manage all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services

• Develop and implement strategies to maximize revenue and profitability
• Ensure high levels of guest satisfaction by maintaining high service standards and resolving guest issues in a timely and professional manner
• Recruit, train, and supervise hotel staff, providing ongoing coaching and feedback to ensure high performance
• Develop and implement policies and procedures to ensure compliance with health, safety, and sanitation standards
• Manage all financial aspects of the hotel, including budgeting, forecasting, and financial reporting
• Collaborate with the sales and marketing team to drive sales and increase occupancy rates
• Stay up to date on trends and developments in the hospitality industry and implement best practices to enhance the guest experience

Qualifications and Experience:

• Grade 12 or equivalent qualification
• A tertiary qualification in Hospitality Management or related field is preferred
• 3 (three) to 5 (five) years of experience in a hotel environment, with at least 2 (two) years in a managerial role
• Proven track record of successfully managing all aspects of a hotel operation
• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to work effectively under pressure and handle multiple priorities
• Proficiency in hotel management software and Microsoft Office Suite
• Knowledge of health, safety, and sanitation standards in the hospitality industry

If you are a dynamic and experienced hotel professional looking for a challenging and rewarding opportunity, we invite you to apply for the Hotel General Manager position at Magoebaskloof Hotel. Join our team in creating memorable moment and unforgettable experiences to our guests while building your career in a stunning location!

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