Hotel Receptionist
Amanzimtoti, ZN, ZA, South Africa
Job Description
Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests warmly, check in and out guests quickly, and address any requests or concerns.Reservations:
Manage bookings, cancellations, and changes, and make sure rooms are ready for guests.Providing Information:
Share details about hotel services, local attractions, and assist with transportation or restaurant bookings.Handling Payments:
Process payments and provide receipts or invoices to guests.Guest Service:
Meet guest needs, help with special requests, and solve any problems they may have.Administrative Tasks:
Keep guest records accurate, answer calls and emails, and maintain a clean, organized front desk area.Teamwork:
Work closely with housekeeping, maintenance, and the General Manager to make sure everything runs smoothly.Skills Needed:
Communication:
Be clear and polite when talking with guests.Problem-Solving:
Quickly solve any issues that may arise.Attention to Detail:
Make sure guest bookings and requests are correct.Multitasking:
Handle multiple tasks at once without making mistakes.Tech Skills:
Know how to use hotel management software and payment systems.Work Environment:
The job may be busy, especially during busy times or special events. Hours can vary, including nights, weekends, and holidays.
This role is important for making sure guests have a great experience and keeping the hotel running smoothly.
Job Type: Full-time
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1401592
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAmanzimtoti, ZN, ZA, South Africa
-
EducationNot mentioned