Job Description

:Position: Housekeeping Supervisor (German Speaking)Key Responsibilities:- Manage and supervise a team of housekeeping staff, ensuring high levels of cleanliness and guest satisfaction are maintained at all times onboard the cruise ship- Train and develop new and existing housekeeping staff, providing guidance and support as needed- Monitor and maintain inventory of housekeeping supplies and equipment, ensuring efficient use and ordering when necessary- Conduct regular inspections of guest cabins and public areas to ensure cleanliness and adherence to company standards- Handle guest complaints and requests in a timely and professional manner- Collaborate with other departments, such as food and beverage and guest services, to ensure seamless guest experiences- Adhere to all safety and security protocols, including proper handling of hazardous materials and reporting any incidents or concerns to the appropriate authorities- Assist with scheduling and coordinating the work of housekeeping staff to ensure adequate coverage and efficient use of resources- Conduct performance evaluations and provide feedback to housekeeping staff, recognizing and addressing areas for improvementQualifications:- Fluent in German written and verbal- Previous experience in a housekeeping or supervisory role, preferably in a hospitality or cruise ship setting- Strong leadership and communication skills- Excellent time management and organizational abilities- Ability to work in a fast-paced and dynamic environment- Knowledge of safety and sanitation standards- Flexibility to work long hours and adapt to changing schedulesWorking Place:Cape Town, Western Cape, South Africa

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