Job Description

LOCATION CAPE TOWNSALARY: MARKET RELATED WITH MEDICAL AID/PROVIDENT FUNDA prestigious 5-star luxury hotel in the Cape Town is looking for an experienced and detail-oriented Housekeeping Supervisor to join their hospitality team. The ideal candidate will have a strong background in housekeeping within luxury environments and a passion for maintaining the highest standards of cleanliness, comfort, and guest satisfaction.Responsibilities but not limited to:
- Supervise daily housekeeping operations, ensuring all guest rooms and public areas meet 5-star standards.
- Lead, train, and motivate housekeeping staff, maintaining high levels of productivity and morale.
- Conduct regular inspections of guest rooms, back-of-house, and public spaces.
- Assist in managing laundry operations and linen inventory.
- Monitor and manage stock levels of cleaning supplies and amenities.
- Liaise with other departments to ensure seamless guest service.
- Handle guest requests and complaints promptly and professionally.
- Ensure adherence to health and safety regulations and hygiene standards.
- Maintain detailed records and reports related to room status, maintenance needs, and team performance.Requirements:
- 3+ years experience in a housekeeping role, with at least 1 year in a supervisory position.
- Previous experience in a 5-star hotel, lodge, or luxury estate environment.
- Strong leadership and communication skills.
- High attention to detail and a commitment to excellence.
- Able to multitask and work under pressure in a fast-paced environment.
- Proficient in housekeeping systems and general administrative duties.
- Flexible to work shifts, weekends, and public holidays.Please e-mail Lauren your applications directly toLOCATION CAPE TOWNSALARY: MARKET RELATED WITH MEDICAL AID/PROVIDENT FUNDA prestigious 5-star luxury hotel in the Cape Town is looking for an experienced and detail-oriented Housekeeping Supervisor to join their hospitality team. The ideal candidate will have a strong background in housekeeping within luxury environments and a passion for maintaining the highest standards of cleanliness, comfort, and guest satisfaction.Responsibilities but not limited to:
- Supervise daily housekeeping operations, ensuring all guest rooms and public areas meet 5-star standards.
- Lead, train, and motivate housekeeping staff, maintaining high levels of productivity and morale.
- Conduct regular inspections of guest rooms, back-of-house, and public spaces.
- Assist in managing laundry operations and linen inventory.
- Monitor and manage stock levels of cleaning supplies and amenities.
- Liaise with other departments to ensure seamless guest service.
- Handle guest requests and complaints promptly and professionally.
- Ensure adherence to health and safety regulations and hygiene standards.
- Maintain detailed records and reports related to room status, maintenance needs, and team performance.Requirements:
- 3+ years experience in a housekeeping role, with at least 1 year in a supervisory position.
- Previous experience in a 5-star hotel, lodge, or luxury estate environment.
- Strong leadership and communication skills.
- High attention to detail and a commitment to excellence.
- Able to multitask and work under pressure in a fast-paced environment.
- Proficient in housekeeping systems and general administrative duties.
- Flexible to work shifts, weekends, and public holidays.Please e-mail Lauren your applications directly to

Service Solutions