Housekeeping Supervisor

Franschhoek, Western Cape, South Africa

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Experience and Skills:

Minimum of 2 years of experience in a similar position within a 5 star luxury property
Impeccable communication skills both written and verbal
Must be computer literate
Strong leadership skills with the ability to lead a team
Strong training skills and experience
Effective rostering abilities
Controlling of expenses and inventories
Ability to remain calm and professional under pressure
Sustainable quality and attention to detail

Inherent Requirements:

Main Responsibilities:

Provide direction, oversight and guidance to the Housekeeping team
Implement and achieve daily team services and operational objectives
Daily handovers and briefings with Housekeeping team
Ensure hotel public areas are maintained and look impeccable
Daily maintenance reporting and following up
Rostering and leave planning
Ensure that all Housekeeping Team members receive regular performance feedback and support their documented development plans
Plans, prepares and executes on-going training initiatives for the Housekeeping team
Monitor and control inventories for operating equipment, linen, stationary, guest supplies, cleaning supplies and uniforms to ensure par stocks are maintained and costs are controlled

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