Job Description

HR Administrator (JHB)Main Purpose of RoleTo operationalize the Nutun at the functional and branch level. This will be achieved by implementing
and managing various HR administrative processes across the HR Value chain and ensuring effective
HR service delivery at functional & branch level.
The HR Administrator will provide administrative support to the HR Business Partners in the following
areas:

• Talent Acquisition
• Performance Management
• Employee Relations
• Employee Wellness
• Employee Engagement
• Employee Value Proposition
• Learning & Development
• Talent Management

Required Minimum Education / Training

• Bachelor's degree in Human Resources

Required Minimum Work Experience

• 2- 3 years' experience in a Human Resources generalist role preferably in a call centre

environment.Key Performance AreasSTAKEHOLDER ENGAGEMENT

• Build and maintain relationships with key stakeholders in the business through active engagement

and collaboration * Offer guidance and support to employees, supervisors and managers on the implementation of all

• HR processes; practices and procedures

TALENT ACQUISITION

• Administer end-to-end recruitment process for the supervisory/first-line management levels and

below (i.e. staff requisitions, scheduling and conducting interviews, regret letters, drafting
transfer, appointment letters, offer letters and contracts)

• Compile new employee HR on boarding packs according to recruitment check lists for submission

to payroll timeously * Conduct induction sessions with new branch employees on their first day of employment

• Conduct settling interviews to ensure new employee are guided and supported

HR SERVICE DELIVERY

• Ensure seamless HR administration and efficient resolution of queries and requests (e.g. leave

applications, payroll changes, benefits, inter-branch transfers, injury on duty administration etc.) * Support business in the performance management process

• Respond timeously to requests for all HR-related information from all internal stakeholders

(management and employees) * Provide input into identifying skills gaps and learning and development interventions at branchlevel * Coordinate and promote employee engagement and HR initiatives within the branch

• Conduct exit interviews

EMPLOYEE RELATIONS

• Support the employee relations team at branch level by facilitating and resolving disputes in line

with employee relations policies, disciplinary codes, practices and procedures (e.g. drafting
warning, initiate investigation etc.) * Advise operational managers on appropriate employee relations processes and practices

• Provide weekly reports with regards to disciplinary processes

REPORTING

• Regular feedback reports and status updates regarding HR initiatives to operational managers

(e.g. exit interviews; return to work interviews and AIP; etc.) * Provide input into to monthly HR repTechnical and Behavioural Competencies Required

• Knowledge and understanding of all relevant

labour legislation; Human Resources
practices, Policies and Procedures * Exposure to HR Technology:HRIS systems; E-recruitment platforms etc. * Proven ability to compile and manage HR

• Data - attention to detail; data integrity

management; confidentiality.
Report writing using various MS Office
applications (i.e. MS Excel, MS Word & MS Power Point)Behavioural

• Presenting and Communication Information
• Working with People
• Adhering to principle and values
• Coping with pressure and setbacks
• Relating and Networking
• Delivering Results and Meeting Customer

Expectation * Adapting and Responding to change

Nutun