Job Description

An exciting opportunity has opened up for an

HR Generalist

to provide strong HR and administrative support to our

Faithful to Nature (FtN)

retail teams in Cape Town and Johannesburg. This role, reporting to the

HR Manager

, will also work closely with the

Retail Manager

to ensure seamless HR operations that align with

FtN's

goals and values.



The position primarily supports the

Faithful to Nature

brand, with occasional travel to retail stores as required between ( Cape Town and Johannesburg).



You will collaborate with a dynamic and supportive team that values innovation, excellence, and a shared commitment to making a positive impact. FtN's culture emphasises innovation, collaboration, and sustainability. You will play a critical role in building and maintaining this culture within a high-performance retail team.



You will also be part of the

Silvertreebrands

group which is a purpose-driven, premium e-commerce company. Committed to creating a positive work environment that aligns with our values: "good for you, good for the planet."

Key Responsibilities

Recruitment and Onboarding

Collaborate with management to understand staffing needs and create job descriptions. Source, screen, and interview candidates for vacant positions. Draft and post job advertisements. Shortlist and schedule interviews with candidates. Conduct reference checks and verification (qualifications, criminal, etc.). Manage onboarding: prepare offer letters, contracts, job descriptions, and collate all necessary documentation (e.g., tax registration, bank details, IDs).

Employee Relations and Culture Building

Address employee queries related to conditions of employment, contracts, and company policies. Manage grievance processes, disciplinary actions, and performance management processes. Schedule and prepare documentation for meetings and hearings. Collaborate with leadership to build a "single team" culture across a geographically dispersed retail team. Support initiatives to align retail teams with company values and goals.

Training and Development

Identify training needs and coordinate training sessions. Assist the team in compiling information for the Workplace Skills Plan (WSP) and Annual Training Report (ATR). Maintain accurate training records and assist with training audits.

HR Administration

Maintain and update employee records, including personnel files and HR databases. Track and manage leave, absenteeism, and late coming.

Payroll

Capture payroll data accurately and in a timely manner. Resolve payroll queries and ensure compliance with labour laws. Accurately process leave, overtime, and night shift data on Simple pay.

Policy Implementation

Ensure consistent application of company policies. Create awareness about company policies and support their implementation.

Key Requirements

3-5 years of experience in an HR administrative or supervisory role. Relevant qualification in Human Resources or a related field. Experience with HR software (e.g., Simple Pay) and recruitment platforms (e.g., BambooHR).

Skills and Competencies

Strong attention to detail and accuracy. Excellent interpersonal and communication skills (verbal and written). High level of flexibility and adaptability. Strong organisational and time management skills, with the ability to prioritise and meet deadlines. Proficiency in computer skills (e.g., MS Office). Ability to work effectively in a team and independently. * Good knowledge of BCEA and LRA legislation.