Job Description

This is a live-in position at a Safari Lodge in the Kruger National Park. Accommodation and meals on site provided.Work Cycle: 6 weeks on / 2 weeks off.HR Management

• To meet with the General Manager as required and update on property operations.
• Attend meetings with the MORE HR team as required.
• To maintain and ensure the good will of the MORE brand at property level.
• To be a key ambassador of MORE and its brands.
• To ensure the developed set of MORE and property standards are upheld and maintained.
• To ensure the management personnel of the property is up to the MORE standard, ensuring a streamlined and effective management structure in line with hospitality trends.
• To ensure effective monthly departmental meetings take place, accurate minutes are taken and follow ups completed.
• To have monthly one on one meetings with all managers and HODs.
• To be readily available to deal with all staff queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.
• Drive and monitor correct processes relating to counselling, disciplinary/grievance procedures and annual wage negotiations as directed.
• Ensure and monitor that all leave processes are accurately recorded, ensuring the correct documentation.
• Ensure that correct processes of recording, monitoring, and reporting on overtime are followed.
• Compile, maintain and audit all HR administrative documentation (employee HR files, new staff and terminations, medical aid, provident fund, etc.).
• Drive and run induction and exit processes according to company and property standards.
• Ensure that all procedures relating to Health & Safety and Security are being practiced and adhered to, including injuries on duty and Workmens Compensation.
• Secretary for Employment Equity Committee, responsible for the annual skills submission and the execution of annual training plans.
• Drive the review of departmental structures.
• Oversee recruitment and interviewing processes (obtain GM approval for all vacancies, compile advertisements and advertise through the correct channels, follow interviewing processes and recruitment criteria guidelines).
• Payroll Management.

Development and Staff Management

• To earmark and develop individuals who show potential to grow into higher positions at the property and within the greater MORE group.
• To implement training and facilitate the use of MORE appointed internal and external trainers.
• Assist in facilitating cross property training for employees who would benefit from cross training at other MORE properties.
• To provide effective leadership through professional man-management and encouragement of all subordinates, including mediation.
• To drive and monitor the effective implementation and execution of MORE Performance Management and Succession Planning processes.
• To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained. To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being affected.
• Monitor the execution and ensure accurate recording and reporting of monthly training plans, providing feedback to program participants and management.
• Facilitate short training sessions (P&V, daily training, etc.).
• Evaluate and make recommendations on training material and methodology.
• Assist in the development of training aids such as departmental operations manuals in line with the MORE Guest Stories, orientation and departmental checklists, and handbooks.
• Driving, monitoring, tracking and recording of the MORE Buddy Program.
• Present training programs using recognized training techniques and tools.
• Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
• Assist in the design and apply assessment tools to measure training effectiveness.
• Handle logistics for on-site training activities including venues and equipment.
• Manage and maintain in-house training facilities and equipment.
• Coordinate off-site training activities for employees.

Succession Planning

• Assess training needs for new and existing employees.
• Identify internal and external training programs to address competency gaps.
• Partner with internal stakeholders regarding employee training needs.
• Inform management and employees about training options.
• Map out personal development and training plans for individual employees.
• Ensure that employee training records are maintained.

Staff Wellness and Events

• Drive and run all staff wellness programs and staff events.
• Act as the main contact person for all Mistral Medical visits to the property, liaising with the doctors, coordinating consultations, and organizing follow ups.
• Drive and run staff wellness programs relating to weight control, exercise plans, dietary advice and staff food improvements, and mental health awareness.
• Plan, organize and run monthly staff social initiatives, such as staff braais, movie nights, and exercise clubs and events.
• Plan, organize and run annual staff events, such as the End of Year function and inter-company sports events.
• Support the staff committee in seeking continuous improvements.

Community

• Establish and support community partnerships ensuring that the property is consistently presented in a strong, positive image to relevant stakeholders.

REQUIREMENTS, QUALIFICATIONS AND SKILLS

• 5 years' experience in a senior HR Management position.
• Strong knowledge of the local legislation and labor law.
• Sound knowledge of HR and Training Administration processes and procedures.
• Sound experience with instruction or training.
• Sound knowledge and understanding of cultural diversity.
• Sound knowledge of motivational and inspirational techniques, emotional intelligence, and wellness programs.
• Sound knowledge of MS Office Suite.
• SAGE 300 People experience (Beneficial)
• Experience using an ATS for recruitment (Beneficial)

• Sound knowledge and experience with disciplinary procedures and the CCMA.
• A sound understanding and experience working with Labour Unions.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills tolerance, patience, and care, ability to receive constructive feedback openly.

We create opportunities and experiences for people to enrich their lives.Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:Be AWARE (the thoughtful value)Eyes and ears openArrive readyBe humanRespond GENEROUSLY (the more value)Always respondGive more, do moreHave a mindset of abundanceStrength in DIVERSITY (the family value)Act in harmonyWork togetherAct inclusivelyMake it BETTER (the continuous improvement value)Positively influenceKeep learningOwn it

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