Job Description

Location: Live-in position at a Safari Lodge in the Kruger National Park. Accommodation and meals on site provided.
Work Cycle: 6 weeks on / 2 weeks offWe are seeking a dedicated and experienced HR Manager to join our team at a prestigious Safari Lodge in the Kruger National Park. This live-in position offers a unique opportunity to work in a stunning natural environment while managing all aspects of human resources for the lodge. The ideal candidate will have a strong background in HR management, excellent communication skills, and a passion for fostering a positive work environment.Key Responsibilities:
HR Management:

• Meet with the General Manager as required to update on property operations.
• Attend meetings with the HR team as required.
• Maintain and ensure the goodwill of the brand at the property level.
• Act as a key ambassador of the brand and its values.
• Uphold and maintain the developed set of property standards.
• Ensure management personnel meet the brand's standards, ensuring a streamlined and effective management structure.
• Conduct effective monthly departmental meetings, take accurate minutes, and complete follow-ups.
• Hold monthly one-on-one meetings with all managers and Heads of Departments (HODs).
• Be readily available to address staff queries and complaints constructively.
• Drive and monitor correct processes relating to counseling, disciplinary/grievance procedures, and annual wage negotiations.
• Ensure accurate recording and documentation of leave processes.
• Monitor and report on overtime processes.
• Compile, maintain, and audit all HR administrative documentation.
• Drive and run induction and exit processes according to company and property standards.
• Ensure adherence to Health & Safety and Security procedures, including handling injuries on duty and Workmens Compensation.
• Serve as Secretary for the Employment Equity Committee, responsible for annual skills submission and execution of annual training plans.
• Oversee recruitment and interviewing processes, ensuring adherence to guidelines and obtaining GM approval for vacancies.
• Manage payroll processes.

Development and Staff Management:

• Identify and develop individuals with potential for higher positions within the property and the greater group.
• Implement training and facilitate the use of appointed internal and external trainers.
• Assist in facilitating cross-property training for employees.
• Provide effective leadership through professional management and encouragement of subordinates.
• Drive and monitor the implementation and execution of Performance Management and Succession Planning processes.
• Conduct regular, meaningful performance appraisals and ensure follow-up on agreed action and developmental plans.
• Monitor and ensure accurate recording and reporting of monthly training plans.
• Facilitate short training sessions and evaluate training material and methodology.
• Assist in developing training aids such as departmental operations manuals, orientation checklists, and handbooks.
• Drive, monitor, track, and record the Buddy Program.
• Present training programs using recognized techniques and tools.
• Facilitate learning through various delivery methods, including classroom instruction, virtual training, and on-the-job coaching.
• Assist in designing and applying assessment tools to measure training effectiveness.
• Handle logistics for on-site training activities and manage in-house training facilities and equipment.
• Coordinate off-site training activities for employees.

Succession Planning:

• Assess training needs for new and existing employees.
• Identify internal and external training programs to address competency gaps.
• Partner with internal stakeholders regarding employee training needs.
• Inform management and employees about training options.
• Map out personal development and training plans for individual employees.
• Ensure maintenance of employee training records.

Staff Wellness and Events:

• Drive and run all staff wellness programs and events.
• Act as the main contact for medical visits, coordinating consultations and follow-ups.
• Drive wellness programs related to weight control, exercise plans, dietary advice, and mental health awareness.
• Plan, organize, and run monthly staff social initiatives and annual staff events.
• Support the staff committee in seeking continuous improvements.

Community:

• Establish and support community partnerships, ensuring the property is consistently presented positively to relevant stakeholders.

Requirements, Qualifications, and Skills:

• 5 years' experience in a senior HR Management position.
• Strong knowledge of local legislation and labor law.
• Sound knowledge of HR and Training Administration processes and procedures.
• Experience with instruction or training.
• Understanding of cultural diversity and motivational techniques.
• Proficiency in MS Office Suite.
• Experience with SAGE 300 People and ATS for recruitment (beneficial).
• Knowledge and experience with disciplinary procedures and the CCMA.
• Understanding and experience working with Labor Unions.

Personal Attributes:

• Excellent attention to detail.
• Guest focus philosophy, living the brand and driving the experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with a positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal and solution-seeking skills.
• Proactive, with initiative and creative flair when required.
• Committed, loyal, adaptable, and flexible.
• Ability to work accurately under pressure.
• Strong people skills - tolerance, patience, and care, with the ability to receive constructive feedback openly.

ABC Worldwide