Job Description

HR Manager Responsibilities in a Multi-Branch Company

HR Strategy & Workforce Planning

Develop and implement HR strategies aligned with the company's goals across all branches Forecast staffing needs and support workforce planning at both head office and branch level Standardize HR policies while allowing flexibility for local branch operations

Talent Acquisition & Onboarding

Coordinate recruitment efforts across all locations, ensuring consistency and compliance Work with branch managers to identify staffing needs and execute hiring plans Oversee smooth onboarding processes across regions to ensure new hires feel connected and supported

Performance Management & Development

Implement performance management systems that are branch-inclusive and scalable Train and support line managers in setting clear goals, KPIs, and conducting evaluations Identify talent and create development plans that support internal mobility between branches

Employee Relations & Communication

Ensure consistent application of HR policies and procedures across all branches Serve as a mediator and support system for conflict resolution, disciplinary actions, and grievance handling Promote a unified company culture while respecting regional differences

Training & Capacity Building

Assess and address training needs per branch while maintaining company-wide standards Develop centralized learning programs with local adaptability Support leadership development to build strong management teams in each location

HR Compliance & Risk Management

Ensure compliance with labour laws and regulations in all operational regions Monitor and audit branches for adherence to HR practices and documentation standards Lead incident response efforts (e.g., misconduct, harassment) with consistency and legal integrity

Compensation, Benefits & Payroll Coordination

Manage compensation structures that reflect internal equity and local market competitiveness Oversee benefits programs, ensuring availability and relevance in each region Collaborate with finance and branch admins to ensure timely and accurate payroll processing

HR Data Management & Reporting

Maintain centralized HR records with branch-level access and updates Generate reports on headcount, turnover, absenteeism, and other key metrics Use data to drive people decisions and improve HR service delivery across the company

Employee Engagement & Culture Building

Plan and oversee engagement initiatives that connect teams across branches Facilitate communication between headquarters and remote teams Champion a company culture that scales across diverse environments

Knowledge, Skills and Abilities

Excellent communication and interpersonal skills

Knowledge of labour regulations and HR practices Exceptional organising skills Highly organised and detail-oriented. Experience in handling employee grievances Experience in dealing with Unions, CCMA, Labour Court and the Department of labour including bargaining council will be an advantage Proficient in MS Office (esp. Powerpoint and Excel); Good problem-solving skills Prior knowledge of different HR software is an advantage Ability to meet business timelines and handle pressure Experience in Retail sector
Application Deadline: 2025/04/25

Job Type: Full-time

Pay: R25000,00 per month

Application Deadline: 2025/04/25
Expected Start Date: 2025/05/02