Job Description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.



Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.



Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in Cape Town, South Africa visit the following links.

Careers Page:

https://www.knowbe4.com/careers/locations/cape-town

Glassdoor

: https://www.glassdoor.com/Location/KnowBe4-Cape-Town-Location-EI_IE969384.0,7_IL.8,17_IC2653748.htm

LinkedIn:

https://www.linkedin.com/company/knowbe4/life/southafrica/



The HR Operations Specialist (International) is responsible for providing operational support to the HR Manager as well as developing and facilitating initiatives to help create a collaborative and inclusive office environment/company culture.



This includes supporting various human resources plans and procedures for all company personnel based on KnowBe4's established company goals and objectives. In addition, the ideal candidate will take a hands-on approach in assisting the HR Manager managing day-to-day HR issues by acting as a contact for managers and employees to provide counsel, coaching and support on HR policies and employee related questions when the HR Manager is absent.

Responsibilities:

Assist in drafting and implementing robust HR policies, procedures and processes in line with KnowBe4's culture and core values, including the development of the employee handbook Provide operative and administrative support to the Director of People Operations throughout the employee lifecycle in a confidential and sensitive manner (e.g. but not limited to on- and offboardings, employee relations matters including dispute resolutions, disciplinaries, grievances, leaves, absence, retirement and redundancy) Assist the Director of People Operations in managing compliance requirements with regards to employee contracts, bonuses, pensions and related matters. Assist in handling time off requests for holidays, illness and other types of leave Assist the Director of People Operations with benefits administration, selection and coordination with vendors Handling of logistical office needs including ordering of supplies, dealing with vendors and greeting visitors Coordinate on-boarding for new employees Manage the budget allocated for the office ensuring that we are within budget for all culture/office spend Assist the DoPO/POM in the execution of HR projects Come up with creative ideas to keep the company culture alive Coordinate cross-functional events, end of month lunch/dinners, staff birthdays, shipping employee goodies etc. Partner with our US-based Culture team to ensure alignment with culture objectives Assist in the creation and implementation of local diversity initiatives Support with HR projects when needed

Qualifications:

Relevant degree or equivalent experience preferred Experience within HR Operations desired Strong administration skills Familiarity with business software such as Microsoft Office A high level of confidentiality Excellent interpersonal and customer-facing skills Strong communication skills, both written and verbal Customer focused attitude Excellent time management and organizational skills Ability to multi-task and work in a fast-paced environment Attention to detail Resourceful and proactive Willing to go the extra mile Very familiar with computers; Macbooks are a plus.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.