Job Description

Position: HR Site SupervisorLocation: Cape Town, ParowMinimum Qualifications:

• Matric
• Diploma/Degree in Human Resources would be advantageous
• Min 2-3 years experience - Payroll, Timesheets, IR
• Must have Own Vehicle and Valid Driver License

Purpose of Position

• Manage and deliver the service agreed upon between our client and our company
• Management of Temporary Associates in line with Client Service Level Agreements and Legislative compliance obligations.
• Increase headcount (market share) per client in order to contribute to Branch profitability.

KPI's

• Effective Associate Recruitment and Increase in Associates Head Count (market share per client)
• Build and Maintain Client Relationships
• Management of Associates and Reporting
• Management of Cost to Serve Client (Maintain Margins)
• Aggregation of 100% correct payroll administration documentation for payroll processing
• Maintain and Manage daily Operations and organizational compliance

Required Competency:

• Professional Manner
• Positive Attitude
• Empathy
• Good Communication Skills at all levels
• Knowledge of Companys Recruitment and Internal Administration Processes
• Attention to Detail / Accuracy
• Self-Motivated
• High Level of Energy
• Ability to Work Under Pressure
• Deadline Driven
• Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits and Bargaining Councils/LRA

Roles and Responsibilities:

• Client Service: Clients serviced according to Service Level Agreements.
• Associate Service: Effective recruitment to competently meet Client requirements.
• Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
• Recruitment: Maintain updated Associate Database specifying details of suitably competent Associates.
• Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
• Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
• Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.
• Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
• Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
• Support Organisational Development through communicating possible new and existing Client growth requirements to Business Line Manager.
• Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
• Responsibly managing subordinates and providing the Business Line Manager with feedback

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