Provides HR Systems Support in terms of both technical user support as well as resolution of customer queries.
Create, update and manage any HR systems related duties.
Identify operational changes on the system
Conduct and document User Acceptance testing on changes logged as well any system upgrades
Qualifications and Experience:
HR related Diploma, Degree or Postgrad is advantageous
IT Degree or relevant qualifications advantageous
At least 2 - 3 years functional experience required in a systems or HR support environment
Good working HR Systems knowledge (e.g. HR Connect, T&A, TMS, Talent Connect etc.)
Knowledge of troubleshooting systems
Customer service / user experience passion
Understanding of the TFG business context
Skills:
Review and Reporting
Managing Change
Business Case Contribution
Business Process Modeling (BPM)
Enterprise Readiness Assessment
Perform Gap Analysis
Human resources systems and tools
Presentation Creation
Spreadsheet Expertise
Employee Relations
Learning Solutions Development
Behaviours:
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
Courage - confronts and tackles challenging situations with courage
Decision Quality - consistently makes timely, well-rounded and informed decisions
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.#LI-YS1About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About the Team: The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.