Job Description

Human Capital Consulting - Manager Cape TownFull job descriptionPeople Consulting - Manager People Consulting shapes and delivers the part of business strategy that depends on people. As a People Consulting professional, you will have the opportunity to work with global clients to understand and address some of their largest and most complex people-related challenges, and ultimately improve and drive sustainable business results. We focus on engagements that relate to the Human Capital value chain in totality, including, but not limited to, Organisation Design, Change Management, Talent Management, Learning, Transactions and Reward.In joining EY, you will gain access to valuable experiences and a wealth of knowledge and thought leadership by working across capabilities, service offerings, sectors and geographies. Whenever you join, and no matter how long your stay, the exceptional EY experience lasts a lifetime. Job summary:As a member of the People Consulting team, focused on designing and implementing large-scale, complex, global transformation programmes across various sectors, you will join a talented group of professionals that help support and improve businesses through their various types of transformation. Key responsibilities:As a Manager specialising in Change Management, you will be a key resource on business transformation projects for our clients. From a technical perspective, you will be responsible for the following: Developing and implementing a Change Management strategy that supports the organisation's vision and business objectivesLeading Change Management initiatives across the organisation, including technology rollouts, process improvements, organisational restructuring, cultural change, etc.Overseeing a team of Change Management professionals, providing guidance, training and performance managementConducting impact analyses, assessing change readiness, and identifying and actively managing key stakeholdersDesigning and executing communication and engagement plans to ensure all affected parties are aware of the changes and understand their roles within the transitionCreating training programmes and materials to facilitate effective knowledge transfer and skill development for changesCollaborating with cross-functional teams, including IT, HR, project management, and departmental leaders, to align Change Management activities with business goalsMonitoring the adoption of changes and gauging the effectiveness of Change Management activities, making adjustments as necessaryManaging resistance to change through proactive engagement, negotiation and conflict resolutionEstablishing metrics and KPIs to measure the success of Change Management efforts and report regularly to senior leadership In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions, while also managing resources to deliver on the project objectives. You will also be expected to have advanced written and verbal communication skills, excellent attention to detail, be able to engage in critical thinking, take initiative, and be able to quickly integrate into new teams and rapidly establish relationships both internally and externally. More specifically, the successful candidate should:Demonstrate technical competence in Change Management and take a practical / business-driven approach to solving complex client challengesLead work streamsStay up-to-date with key technical and functional skills, as well as industry trendsGo the extra mile to deliver high-quality deliverablesBe able to influence and persuade clients and stakeholders to gain support for any major change initiatives and/or decisionsDemonstrate leadership abilities and be able to coach and manage junior members of the teamEncourage and facilitate collaboration amongst team members, and promote an inclusive working environmentBe able to identify and help manage any potential issues and risks during a client assignmentContribute to business development and client pursuit activitiesIdentify and flag any follow-on engagement opportunitiesSupport and lead certain engagement activities from planning through to implementationBe able to remain calm and composed in stressful situationsBe proactive and take initiativeBe comfortable dealing with ambiguity, embrace uncertainty and adapt swiftly to changing situationsBe able to work in a fast-paced environment To qualify, candidates must have:Relevant postgraduate qualificationCertification in Change Management methodology (e.g. Prosci) is advantageousRelevant professional experience, for example, previous Consulting experience and/or experience in successfully leading and implementing Change Management programmes for large-scale transformation projectsAt least 6 to 7 years experience in Change Management Who we are:At EY, we are 212,000 people based in 728 offices in 150 countries, organised into 28 Regions and four Areas. The vast majority of our people work in one of our four service lines - Assurance, Advisory, Tax, Transaction Advisory Services (TAS) - or in Core Business Services (CBS), which provides internal operational support such as HR and IT services.As a business advisor at EY, you will help many of the worlds leading companies and governments tackle their most pressing issues. You will also have the opportunity to reach your potential by being given opportunities for professional development and experiences with clients across geographies and industries.EY is committed to being an inclusive employer and we strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

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