Job Description

Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.



Visit us at: www.metropolitan.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Provide an effective and efficient administrative and operational assistant function to support the Human Resource team.

Requirements

Matric and a tertiary qualification in Human Resources or suitable qualification
Aged between 18 and 35
South African citizen by birth
Unemployed
Belonging to a previously disadvantaged group
People living with disabilities are encouraged to apply

Duties & Responsibilities

Complete all theoretical learning and assessments.
Timeously complete all administrative and reporting duties related to the role.
Collate, compile and distribute documents to the required standards within defined time frames.
Attend to all queries in a professional manner in order to provide an excellent client experience and ensure client service level agreements are met and exceeded.
Screen and route all queries received to appropriate stakeholders and assist in the resolution of client queries.
Maintain the relevant office housekeeping standards.

Competencies

Attention to detail with good planning and time management skills
Numerical reasoning ability and analytical skills
Fluent verbal and written communication and comprehension in English
Stakeholder engagement and relationship management
* Computer literacy