Job Description

ICT Account Manager (EE) (Boland) Media/Marketing/Sales
Cape Town - Western Cape - South AfricaENVIRONMENT:YOUR five years work experience is sought to fill the role of an ICT Account Manager wanted for the Boland division of a dynamic Internet Service & Network Specialist. You will screen potential business deals by analysing market strategies, deal requirements, potential, and financials while directing and managing ongoing customer relationships to ensure total customer satisfaction. You will require Grade 12/Matric, a minimum of 5 years experience as an Account Manager, Senior preferred in the Western Cape area and must have experience in selling Enterprise Complex Solutions (Multi-vendor Solutions) with a full understanding of the Sales cycle. You must be proficient in English & Afrikaans and possess a valid Drivers Licence.DUTIES:Operational Functions

• Sell the Value Proposition offerings into the region to assigned clients.
• Sell the Value Proposition offerings into new earmarked client.
• Identify opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
• Locate or propose potential business deals by contacting potential clients, discovering and exploring opportunities.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials.

Business Development

• Close new business deals by coordinating requirements; developing and negotiating contracts.
• Protect organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction, and further develop business based on opportunities identified at the customer site.

REQUIREMENTS:

• Matric Grade 12 (Compulsory).
• Must have a minimum of 5 years experience as an Account Manager, Senior preferred in the Western Cape area.
• Must have experience in selling Enterprise Complex Solutions (Multi-vendor Solutions).
• Full understanding of the Sales cycle required.
• Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
• A range of professional courses particularly related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills.
• Experience in the Business Solutions IT industry is highly desired, and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
• Sales & marketing experience in an IT solutions selling environment, or senior management position with a focus on defining and delivering solutions. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing in depth knowledge of Durban Market, with relationships at senior management within the market existing.

ATTRIBUTES:

• Analytical skills.
• Customer Service and SLA Service Delivery.
• Adherence to strict IT Policies.
• Business Development.
• Financial Understanding.
• Verbal & Written Communication.
• Teamwork.
• Business process in the IT industry.
• Networking / Building relationships.
• Forecasting accuracy.
• Customer Relationship.
• Customer Service Orientation.
• Leadership.
• Project Management.

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