Job Summary Responsibilities: Ensures efficient Case handling procedures, using effective soft skills/case documentation techniques in line with departmental/client requirements. Strict adherence to Key Clients Call Scripts and product benefits. Ensure that sound relationships are built, and teamwork is maintained with colleagues. Requirements: xc2xb7 Matric xc2xb7 AEA/ILS: Registration must be current with the HPCSA xc2xb7 Minimum of 1 year road experience xc2xb7 Experience in an emergency call-centre environment will be beneficial. xc2xb7 High level of computer literacy, especially MS Office. xc2xb7 Good knowledge of the geography of South Africa xc2xb7 Own/reliable transport Fluent and well-spoken in English; Afrikaans and a native African language (advantageous) Should you not receive a response within 10 working days, please consider your application as unsuccessfulTalent EvolutionRecruiter
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