Inbound Sales Development Representative

Home Based, ZA, South Africa

Job Description

Position: Inbound Sales Development Representative (SDR)


------------------------------------------------------------

Role Overview



As the first point of contact for inbound leads, you will qualify prospects, provide key information, and schedule meetings for the sales team. This role is essential in driving the sales pipeline and supporting business growth.

Key Responsibilities



Lead Management:

Promptly respond to inbound inquiries from various channels (website, phone, email).

Qualification:

Assess leads based on budget, authority, need, and timeline (BANT).

Customer Engagement:

Educate potential clients on services and address inquiries.

Appointment Setting:

Schedule meetings with high-potential leads for the sales team.

CRM Maintenance:

Accurately update and manage lead data in the CRM.

Performance Goals:

Consistently meet or exceed quotas for qualified meetings.

Collaboration:

Work with sales leadership to ensure seamless lead handoff.

Market Insights:

Provide feedback on lead quality and emerging trends.

Call Center Proficiency:

Leverage prior experience to enhance call efficiency and effectiveness.

Time Management:

Handle high inquiry volumes while maintaining responsiveness.

Adaptability:

Adjust to shifting priorities and evolving business needs.

Qualifications



2+ years

in inbound sales, sales development, or call center roles. Consistent track record of meeting or exceeding sales targets. Strong communication and interpersonal skills (written and verbal). Excellent phone presence with the ability to build rapport quickly. Proficiency in CRM systems and lead management tools. Ability to work independently and collaboratively in a fast-paced setting. Strong organizational and time management skills. Quick learner, adaptable to new information and tools.

Time Zone Flexibility:

Must accommodate PST to EST working hours.

Call Center Experience:

Proven understanding of call metrics and high-volume outreach.

Preferred Qualifications



2+ years

in a call center environment. Experience with sales automation tools.

Working Hours



Requires availability across

PST to EST

time zones.

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1402756
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Home Based, ZA, South Africa
  • Education
    Not mentioned