Job Description

BE PART OF THE WORLDxe2x80x99S LARGEST LOGISTICS COMPANYDeutsche Post DHL Group is the worldxe2x80x99s leading logistics and mail company.Wexe2x80x99re one of the worldxe2x80x99s largest employers, operating in over 220 countries and territories. Wexe2x80x99re Europexe2x80x99s largest postal service, partner for eCommerce and pioneers in secure digital communication. Wexe2x80x99re number one in contract logistics and international express delivery, and a leader in the forwarding business.Join us and youxe2x80x99ll be working for a global company thatxe2x80x99s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.And not just for our Customers, but for every member of our Group too.At DHL Supply Chain South Africa wexe2x80x99re looking forxe2x80xa6VacancyInbound SupervisorRole OutlineTo plan, co-ordinate, manage and report upon the work activities of the team providing effective communication, leadership, motivation, training, and development.To direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees. To optimize all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained. Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. To work in conjunction with the Managers to monitor, develop and allocate work to a group of subordinates in specific areas.Key areas of responsibility include:

• Managing the operation
• Promote a culture of safety and conduct regular safety training for the team
• Identify opportunities for process improvements to enhance efficiency and reduce costs
• Prepare and present regular reports on inbound activities, inventory levels, and performance metrics to management
• Meet and exceed operational service levels and manage the cost of labour
• Drive and develop team culture
• Delivery of Key Performance Indicators
• Quality Control
• Compliance with statutory and Company Policies and Procedures
• Compliance to Standard Operating Procedures
• Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished
• Effective Leadership and Management of the operational and administrative teams
• Delivery of safe, secure, clean and fair work environment for Team Members
• Maximize accuracy, productivity and space utilization
• HR Issues - Managing Industrial Relations
• Oversee the daily activities of the inbound team, ensuring efficient processing of incoming
• shipments.
• Coordinate with logistics and transportation teams to schedule inbound deliveries and arrange for adhoc Crane when required
• Maximize accuracy, productivity and space utilization
• Oversee the Inspection of incoming goods for quality and accuracy against purchase orders
• Translate, analyze and deliver customer needs through effective operations
• Effective Leadership and Management of the operational and administrative teams

Qualifications/ Skills/Competencies/Experiences

• Matric (Grade 12) Essential
• Tertiary Qualification (Logistics/Business) Desirable
• 3 year experience in a similar role and environment

LanguagesEnglish - verbal and writtenAt least 1 other language - Desirable

DHL