Employment type: Undefined term

Full-time/part-time position: Full time

Workplace Type: Hybrid

Industrial Equipment Sales Representative

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Reporting Line: Sales Manager
Locationxefxbcx9aOne of South Africa Service locations
Job Purpose:

Responsible for meeting assigned sales targets for CTO cranes, other components and other light lifting equipment etc. for assigned areas of responsibility; activities include managing sales funnel/sales cases (from leads to won offers), customer communications and relationships, account management and customer and contact data. Provides technical sales support with product configurations and pricing to Equipment and Service Sales Representatives.
Main Responsibilities:

The role is focusing on sales process, below are amongst many KPIs for this role:

• Orders received

• Sales Growth,%

• Gross Margin,% (CMII)

• Sales Case Funnel size, all Sales Stages

• Time to Offer, days

• Active Sales Cases with Past Decision Dates, %

• Active Sales Cases with Past or Missing Next Communication Dates, % etc.

• Promotes, supports and sells Equipment products within an assigned geographical area and product range to achieve sales targets. Together with other Sales Representatives identifies leads for other business units, promotes cross selling activities and culture in the organization.
• Establishes annual, quarterly, monthly and weekly sales support plans and prioritises and schedules own activities ensuring sales targets are met. Develops sales plans with Equipment and Service Sales Representatives for key accounts.
• Persues sales leads, respond to inbound leads, prequalify leads generated, visits existing and new customers, assesses customer needs and suggests appropriate product and application solutions to customers.
• Ensures pricing is within company expectations and industry levels
• Generate quotations and supports quotation process, answers technical questions, negotiates prices and delivery times and concludes sales orders together with other Sales Representatives.
• Responsible for sales cases and/or account actions as needed to support activities generated
• Utilises current CRM system in the sales process efficiently and reports on leads and sales activities regularly. Follow up on potential quotations, projects and maintain all data in the customer relationship management (CRM) system.
• Manages detailed sales leads with clear and effective quotation preparation and process.
• Refers customer feedback and information on competitor activity to appropriate contacts within the organization.
• Responsible for cross-functional operations, ensuring all tasks are completed according to sales and marketing strategies. Participates in hand over of major projects and problem resolution (reclamations, safety issues, etc.).
• To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts, Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.
• Report all hazards, incidents and injuries in accordance with legislation and company reporting procedures;
• Participate in programs and assessments to improve health and safety in the workplace.
• Execute all functions in line with the applicable delegation of authority
• Perform other duties as assigned

Key Job Requirements:

Qualification/Education:


National Higher Diploma (NQF level 6)

• Valid drivers license

Skills & Knowledge:


2+ years work experience in industry-related equipment sales, services sales or relevant.

• Good understanding of crane industry business.
• Experience in sales and business development process
• Sound technical background
• Commercial knowledge
• Must be able to work in confined spaces; elevated areas and at heights
• Must be able to travel locally and outside SA for operational requirements
• Proficiency with MS Office applications e.g., Outlook, Word, Excel, PowerPoint
• Experience working with customer relations management (CRM) or similar tools

Behavioural Competencies:


Behaves according to highest ethical standards

• Thinks in terms of profit and loss
• Anticipates and responds to the needs of customers
• Takes responsibility and drives performance
• Makes timely, well informed, effective decisions
• Builds respect and cooperation and manages conflicts constructively
• Models effective two-way communication, including feedback
• Strives for continuous learning and self-development, Good team spirit

Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.