Job Description

Requirements:

• 3-5 years experience in a solutions selling environment.
• 3 -5 years of experience in selling and specifying solar systems.
• Matric / grade 12.
• At least N3 Technical qualification.
• Recognized Sales and/or Marketing Qualification.
• Valid drivers license and reliable car essential.
• Industrial Battery/ Electrical/Solar/ Standby Power/ Traction.
• Business Acumen.
• Communication (Verbal and Written).
• Compliance.
• Decision Making.
• Providing direction and clarity.

Responsibilities and expectations but not limited to:
Customer:

• Visit customers and potential new customers according to a set daily calling cycle and, if applicable, a new business development schedule.
• Analyze and provide feedback on buying patterns of customers in geographical area in order to meet target objectives.
• Assess and manage all warranty claims, according to set policies & procedures, with the exception of those weeks attended too by service representatives.
• Provides ideas to increase sales within the area of responsibility.
• In conjunction with Territory Team Leaders and Regional Sales Managers give input to the development of model stock for each customer to decrease rotations.
• Build and sustain great customer service levels and business relationships in support of business objectives.
• Build and sustain good internal service levels and business relationships with the Central functions in support of business objectives. (Finance, HR, Marketing, Operations etc.).
• Training of customers to ensure customers are kept up to date with technical product changes.
• Implementation of new marketing and promotion ideas and assist customers in aligning their strategy with that of the Company marketing strategy.
• Monitor monthly sales per customer, understanding reasons for volume gains / declines.
• Review scrap recovery by customer on a weekly basis and visit bottom performing customers to ensure the return of scrap is increased and optimized.
• Resolve or escalate all customer queries/complaints according to relevant company policies and procedures.
• Determine the customer requirement regarding POS material per customer.
• Make recommendations on product enhancements for improved sales potential.
• New business opportunities by identifying potential dealers and distributors and cross selling opportunities.
• Canvassing and opening of new customer accounts based on their viability as future customers (includes assistance with the credit application process).
• Update customer database by providing new information regarding new customers and/or updating existing information. Ensure 100% accuracy of all master data per geographical area (also critical for CRM purposes).
• Monthly reporting and meetings with the Industrial Business Development Manager to feedback status of existing and new business.
• Implement initiatives in accordance with Automotive Marketing Strategy.
• Managing market share for all types and brands of batteries.
• Maintain and monitor market share on a monthly basis.
• Grow market share to budget requirements ensuring target achievement.
• Feedback on sales activity is done on a monthly basis at the SBO meeting at Business Unit Level.
• Review all customers in their area relating to performance adherence to KPA's.
• Ensure that technical developments in the market are reported to the Industrial Business Development Manager for escalation to the Technical/ Marketing team on an ongoing basis.
• Ongoing tracking and reporting on competitor activity in the region.
• Conduct regular engagements with Territory Team Leaders and Regional Sales Managers on performance against set targets for: Sales Volumes, Profitability, Warrantee compliance, Scrap return rate, Call cycle performance, Rotation performance.

Financial:

• Set up monthly meetings and discuss action plans relating overall debtors as per standard trading terms and conditions in line with targets.
• Ensure that operational costs are curbed by reducing unnecessary expenses and adhering to expense policy.
• Conduct regular pricing surveys in the region and report findings to the Industrial Business Development Manager so as to maintain & grow market share.
• Ensuring that discounts are managed in accordance with set parameters.
• To ensure that the relevant sales target is achieved in accordance with budget.

Internal Processes:

• To ensure compliance to all relevant company sales and operations policies and procedures.

Human Capital:

• Report any incidences of alleged misconduct/non-performance to Senior Management to ensure action is taken as required.
• Ensure that all HR administrative issues are processed accordingly.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

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