Job Description

As the Inside Sales Account Manager, you will report to the Country Sales Manager for Africa. Your primary focus will be identifying, attracting, and securing new business while strengthening relationships with existing customers across the UK & Ireland.The Inside Sales Account Manager will have a portfolio of their own to develop and grow, whilst supporting on the overall goals and objectives of the UKI business unit, to maximise their earnings potential by exceeding sales targets.Responsibilities will include:Prospecting, Revenue Generation & Quotation Management:

• Working with Biocair sales lead data sources, tools and marketing to generate leads.
• Generating business from future prospects using all means of communication.
• Identifying and closing opportunities to develop new revenue from new and existing customers.
• Increasing revenue by effectively selling to customers in the UKI market using the tools and training to operate productively in terms of customer contacts and sales conversion.
• Providing customers with fast and competitive winning quotations.
• Ensuring all quotes are followed up and using the appropriate Biocair tools to prepare and send them.

• Work with Biocair sales lead data sources, tools and marketing to generate leads.
• Provide input and escalate where required for addressing customer issues, providing corrective and preventative actions with the assistance of the appropriate team members.
• Create and maintain up to date a pipeline of opportunities in the Client Relationship Management system (CRM), currently Salesforce.

Client Relationship Management & Customer Support:

• Identify and close opportunities to develop new revenue from new and existing customers.
• Increase revenue by effectively selling to customers in the UKI market using the tools and training to operate productively in terms of customer contacts and and sales conversion.
• Provide customers with fast and competitive winning quotations.

Internal Collaboration:

• Collaborate with Operations to ensure they are aware of sales onboarding to ensure they are fully aware of business coming.
• Record all client contact communications in the CRM.
• Prepare special reports and presentations as needed.
• Work with other departments but ensure their tasks are done by them, i.e. operational queries, issues, billing errors, etc.

Our company values matter, and guide all that we do each day. The successful candidate will be expected to operate in line with them as we strive to be the provider of choice for specialist logistics solutions to the global scientific community; based on the highest levels of care, expertise and precision; enabling our customers to retain absolute focus on research and development.In addition, you will demonstrate these key competencies:

• Strong sales skills and proven experience of identifying, attracting and securing new business as well continuing to strengthen existing relationships.
• Previous experience of a similar role within specialist logistics, and ideally cold chain, industry is essential.
• Experience using CRM systems, ideally Salesforce, with a proficiency in recording and managing client communications in a CRM.
• Demonstrated experience in talking to and selling to customers to win new business, including quotation preparation and using customer sales products
• Experience of quotation preparation.
• Excellent communication and interpersonal skills along side the ability to adapt your communication style based on the audience.

In return we offer:

• Between ZAR 350,000 - ZAR 450,000 per annum, depending on experience
• Bonus Scheme
• Pension
• Life Insurance
• Medical Aid Benefit
• 20 days holiday
• Wellness Programme

Please note this is a full time role, 40 hours per week Monday to Friday 08.30 - 17.30 and offered as 100% on site from our office in Kempton Park.This is a South Africa based role and the right to live and work in South Africa will need to be established during the recruitment process.Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Please be aware that we are NOT inviting recruitment agencies to submit candidates for this role and as such any approaches will be rejected. Thank you for your understanding.Since 1986, Biocair has established a global reputation as a leading GDP logistics specialist within the pharmaceutical, biotechnology and life sciences sectors. Biocair has built up a unique, client-centric approach by employing scientists in front-line logistics positions and assembling a team of best-in-class industry experts in quality, cold chain and regulatory compliance. Biocair focuses on providing the most comprehensive time-sensitive and temperature-controlled logistics services available whilst delivering flexible, tailored, cost-effective solutions to all its clients. It is committed to delivering complete end-to-end logistics solutions through its 24/7 operation and global network spanning across Europe, Africa, Asia and the Americas.

Biocair