Job Description

Black Swan Data is a leading provider of data, software, and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like PepsiCo, General Mills and Heineken.We are a values-driven company that is committed to our employee's wellbeing and growth. We believe that our people are our greatest asset, and we want to create an environment where they can thrive.The Role:An exciting internship opportunity has opened at Black Swan Data.As an intern within our Cape Town Insight Hub, you will play a supporting role in delivering market research projects. You'll gain the necessary experience and skills to support the Insights team in delivering these projects utilising both quantitative and qualitative research techniques on social datasets to identify important trends and understand consumers' shifting interests.You'll experience how our Insights team works in collaboration with our client teams in Cape Town, London & New York, to successfully deliver high-quality insight consulting across a diverse range of client projects.This role presents an opportunity to build your consumer insights skills in addressing captivating client issues, and expanding your knowledge of how social data can revolutionize traditional research approaches. You will engage in a creative research process where analytical rigor is just as important as curiosity about the world, all within a dynamic team and company.At the end of your internship there is the opportunity to progress onto Black Swan Data's Insights Accelerator Programme. The Accelerator Programme provides top talent, with an aptitude for delivering consumer insights, an opportunity to progress along a defined career path within Black Swan Data and the Insights team.The first step of the Accelerator Programme is the Insights Internship and upon successful completion, there is great potential to move to the next phases of the programme, moving into the Insights Associates phase (levels II and III), and then onto the Insights Consultants phase (levels I, II and III). You have the opportunity, potentially within as little 3 years, to become a well-rounded, experienced insights consultant, capable of delivering consumer insights projects for high-profile, industry leading global brands.What you will be doing and learning:

• Working with large social datasets to analyse both qualitative and quantitative data.

• Learn and work with an array of internal tools to produce data outputs, trouble shoot and provide colleagues the necessary analysis.

• Identifying consumer trends and behaviours which are significant to our clients.

• Learning how to articulate insights and produce reports.

• Supporting the Insights associates, consultants and directors with client meetings, debriefs and presentations.

• Playing an active role in sharing key learnings and best practices with your peers and colleagues.

• Working with Trendscope (our software product) to demonstrate and articulate its purpose and use the tool for analysis and reporting.

• This internship is full-time (40hrs/week).

About you:

• Recent under or post-graduate in Business Science/Management, Marketing/Marketing Management, BCom, Social Sciences or relevant academic or work experience in qualitative and quantitative analysis.

• Strong computer skills including expertise in Microsoft Excel and PowerPoint.

• Feel comfortable working with large volumes of Excel data.

• Strong analytics, report writing, and the ability to narrate data.

• Interest in understanding consumer attitudes & behaviour, and wider cultural trends.

• Interest in brand strategy and marketing.

• The ability to deliver and put together professional and visually compelling presentations.

• Feel comfortable and confident in presenting analysis and findings to others.

• Key behaviours include:

• Able to learn and pick up new tools and processes quickly.

• Take accountability and ownership of tasks assigned to you.

• Proactive problem solver but, know when to ask for help.

• Strong time management and organisation skills.

• Passionate and committed to the team and company work culture.

• Strong communication and collaboration skills.

• Ability to work in a flexible and agile work environment.

What makes a Swan?We want people fanatical about creating innovative solutions inspired by data. We know Black Swan's DNA is different, it's what helps us find new perspectives on our clients' problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital.We have made a difference at our core and that is embedded in our values.

• We believe in long-term partnerships through transparency and honesty.

• We believe in leaving the world in a better place than we found it.

• We believe anyone can achieve great things. We do not put people in boxes.

• We listen more than we talk.

• We think 10% crazy is just about right!

• Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it.

What We Offer?Hybrid Working - 2 days in the office per week (Thursday being our whole company connection day in the office). Some roles will also be eligible to apply for 100% remote working.Career Development - At Black Swan, we prioritise your development. We break new ground daily - and that provides every Swan with the opportunity to build career-defining skills and experience.Working environment - Because you spend 60% of your time at work, we try to make it enjoyable! You will benefit from our global benefits: staff referral scheme, wellness day, development day, flexible working, internal and online training initiatives, volunteering opportunities at whiteswan.org.uk, birthday half day, social events, and a flexible leave policy.Exciting Clients and Projects - We work with some of the world's most pioneering CPG brands, and operate at the cutting-edge of our industry, solving our clients' problems with technology.Talented Teams - We employ the best talent in the market - as a Swan you will be exposed to highly skilled and multi-disciplined teams across 3 continents.

Black Swan Data