Job Description

1) Main tasks:Operational Management

• Execution of installation according to installation guidelines and project requirements
• Documentation of all installation activities due service reports, installation reports and pressure reports
• Handling and usage of test and measurement equipments according to guideline
• Execution of required quality measurement
• Self-responsible execution within project

Coordination & Support

• Creation and maintenance of required device reports of the customers
• Disposition of material required for installation
• Support of other projects and countries in case of bottleneck situations
• Deputize colleagues in case of sickness, training or vacation

Customer-orientation

• Build up and maintain customer interface within the area of responsibility
• To keep up to date service manuals informing customers of updates
• To advise customers on technical training/course workshops at local level where required

2) Secondary tasks:

• To ensure own product knowledge is kept fully up to date by subject reading, training in country and Germany

1) Required training and education:

• Educated to HNC level in electrical and electronic engineering or equivalent, preferably in health care facilities

2) Required professional experience (in years):

• Atleast 2-3 years professional experience in equivalent or similar functions ideally in a healthcare or healthcare-related business environment

3) Important personal qualities:

• Strong customer orientation and ability to represent FME towards the customers
• Strong professional attitude characterized by a result, quality, patient and customer oriented working style
• Strong structured approach leading to pragmatic and effective solutions
• Strong ability to set priorities and take decisions even under changing conditions
• Strong ability to work as a self-starter and self-responsible
• Strong communication skills
• High level of flexibility, openness and empathy well balanced with high resilience, persuasiveness, self-confidence and good ability to work in a structured way even under pressure

4) Other specialized knowledge:a) Technical knowledge

• IT know-how of systems (high knowledge of Microsoft office, Lotus Notes, Internet)
• Strong technical understanding and product know-how
• Conversant with electronic and hydraulic schematic diagrams
• Strong knowledge of medical products and the related responsibility associated therewith

b) IT skills

• Standard IT user knowledge (MS Office, etc.)

c) Healthcare & Product knowledge

• Good knowledge on FME products and services
• Strong knowledge on FME water treatment and dialysis equipment

5 ) Special personal requirements:

• Working for an international company with international standards
• Travelling within the country and internationally across different time zones

Fresenius Medical Care