Direct Reporting Line: Halo Store Manager
Indirect/Secondary reporting line: EM- South Sales Academy Manager
Subsidiary/Country: South Africa
Location:
GSMS Grade: PR2
Number of Personnel Managed: 0
Purpose & Overall Relevance for the Organisation:
To provide a business partner service to the Halo Store Manager, Operations Store Manager, and store team to deliver all business training projects on time and in full in collaboration with the Global and GCC Training function to ensure excellence in execution.
To lead training and development in the store by providing a best in class onboarding and training program to ensure employees are fully knowledgeable in all areas of their role
Key Responsibilities:
Training
Plan, drive, and support the implementation of all Retail training programs and platforms (i.e Connect, Engage, Inspire (CEI), Every Moment Matters, AREA, ATTICUS, Seasonal Product Learning, etc) by creating and/or leading inspiring and engaging workshops for the store team to ensure successful execution in the store.
Plan, drive and support the implementation of specific Halo store training programs by creating, leading, and/or coordinating inspiring and engaging workshops for store team members, aligned with subject matter experts and stakeholders
Collaborate with the GCC Sales Academy to ensure best practice and compliance when delivering training initiatives and provide feedback on content and implementation of training programs to ensure cluster, market, and global alignment.
Create a professional, high performance culture by upskilling, coaching and supporting in-store trainer(s), Halo Store Management Team, and subject specialists in stores to deliver best in class training standards through effective communications methods (ie. training sessions, online tools, training tools, Thinktime, etc.)
Partner with and the Halo Store Manager, Operations Store Manager, Retail Back Office Stakeholders, and Human Resources (HR) to support employees that require additional training support (i.e., under-performing, new stores teams members, etc.)
Consistently analyse and evaluate the training programs and implement changes where appropriate to ensure engagement and understanding of the topic by the recipient
Ensure all employees receive the relevant Health and Safety Training within the store in collaboration with Operations and Profit Protection.
Analyse and measure training delivered to ensure implementation and learning is successful and embedded.
Onboarding
Plan and implement engaging and effective onboarding programs for new joiners to the business in alignment with the Halo Store Manager, Operations Store Manager, and Retail Back Office
Drive the highest level of follow-through and accountability around functional capabilities development (ie AREA).
Talent Development
Partner with the Halo Store Manager and Operations Store Manager in planning and implementation of #MYBEST, including coaching, feedback, 90 Day Plan, and training plan support
Partner with the Halo Store Manager in providing support on resources, techniques, and approaches for talent management within the store on a case by case basis
Key Relationships:
Halo Store Leadership Team
Halo Store Team
Sales Academy
EM- South Retail Back Office
Knowledge, Capabilities and Experience:
Minimum two years of training and development facilitation experience (retail industry preferred)
Intermediate to advanced MS Office program skills (e.g., PowerPoint, Word, Excel, etc.)
Availability for travel
Fluent in English
Professional Experience:
Competent and proven experience in influencing peers and above
Delivering training workshops and initiatives
Knowledge of the adidas and Reebok brands
Knowledge of Retail Key performance indicators, Profit and Loss reports, and Store Operations
Experience of working in a Retail environment
Tenacity to achieve and exceed KPI targets
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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