Job Description

As an Integrated Solutions Specialist at AFGRI Equipment, you will be responsible for delivering advanced precision farming solutions to our customers and support our internal technology support mainstreaming efforts. You will provide expert support and guidance on John Deere's suite of precision agriculture products, ultimately ensuring our clients maximise the value and efficiency of their operations. This role involves troubleshooting, training, and maintaining the latest technology in agricultural machinery.REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12
• Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE

• 5 years related experience after qualification
• Exposure to John Deere Precision Technology required (Agriculture)

KEY PERFORMANCE AREAS

• Assist technicians and equipment employees with complex technical issues, ensuring the highest quality of workmanship and service.
• Identify training needs, conduct internal training sessions, and provide on-the-job training to improve technical skills and knowledge.
• Build and maintain strong customer relationships, address concerns, and deliver exceptional customer service through follow-ups and demonstrations.
• Report on all advice given and problems solved, keeping track of difficult issues and sharing insights to benefit our customers.

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Good knowledge of AFGRIs product range
• Advanced computer knowledge in related programs
• Proven knowledge in diagnosing planter, harvester, sprayer and related equipment on electronic and control issues
• Good verbal expression and communication skills
• Coaching and training skills
• High level of digital dexterity
• Valid driver's license

BEHAVIOURAL COMPETENCIES

• Willingness to travel and work irregular hours
• Problem analysis
• Business acumen
• Customer orientation
• Self-starter
• Accountability
• Self-development

Closing date: 16 August 2024Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI's Employment Equity PolicyApplicants are informed that in order to consider any application for employment, we will have to process your personal information.A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes anothers personal information, such collection, retention, dissemination and use of that persons personal information must be done in a lawful and transparent manner.In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice we request you kindly download and read.

AFGRI