Job Description

Job Summary Purpose:
To enable the effective or seamless automation or operability of business processes that reside across multiple applications by developing and maturing the Enterprise Integration architecture and delivering solutions on the enterprise integration platformTypical Tasks:

• Build and own the overall Integration Service
• Build and own the standards, policies and development methodologies for the integration platforms
• Develop integration solutions including major enhancements and interfaces, functions and features on integration platforms and own overall solution architecture for the ICC. Provide expertise regarding the integration of applications across the business
• Determine specifications, plan, design, and develop the integration solutions in conjunction with project teams
• Develop the integration platforms, development standards and procedures as well as architectures for services and code reuse
• Keep up to date with best practice in emerging Integration technologies.
• Be the technical expert and act as an internal consultant and trusted advisor for integration requirements
• Build inter-operability design principles into solutions and resolve problems related to business applications and related middleware components to achieve this
• Build a critical mass of support for the integration technologies in order to establish its mindshare, technical standards around benefits and help mature the use of technology within the organisation while working with the virtual teams
• Oversee ICC projects, including project planning, resource allocation, steering committee leadership, and team organisational structure management
• Estimate the technical costs of projects for stakeholders and project managers, confer with stakeholders to identify requirements (e.g., data, information needs, processing, specific output, functional and development of test data), and determine their outcomes in order to formulate the design of the system and/or offer alternative solutions in a timely manner

Role Relationships:
Managerially Accountable to:

• Enterprise Applications Delivery Manager

Key Internal Relationships:

• Head of Enterprise Applications (MOR)
• Manager
• Enterprise Applications Leadership Teams
• Crossfunctional process owners
• Key users
• Internal IM management

Key External Relationships:

• Key Service Providers and Contractors/Consultants.

Capability Required to do the Role
Mental Processing Ability

• Evidence of ability to complete work of 2 complexity.
• This work involves analysis, reflection and the use of data over a longer period of time, in order to anticipate problems. It requires knowledge of the overall system and focuses on the direct application and improvement of systems.

Application/Energy

• Consistently displays a positive and engaged manner
• Motivated, consistently works to best of ability to meet performance criteria
• Strives to do things significantly better

Knowledge
Formal qualifications:

• An undergraduate qualification (Bachelors degree or equivalent) in the relevant IM discipline.
• Desirable: It would be advantageous to have a post graduate qualification in the relevant IM discipline OR a proven track record of extensive practical experience in a role and context of similar complexity

Role-specific knowledge:

• The Specific ERP field, controls and risk mitigation
• Proficiency in required languages. LATAM roles will require proficiency in Portuguese or Spanish
• Relevant business process improvement plans, risks and opportunities
• Company ERP landscape

Safety Knowledge:

• Provides a consistent outstanding role model in relation to safety practices with a deep understanding of the importance of safety

Technical Skills
Ability to:

• Make recommendations to stakeholders on process improvement
• Analyse and identify risk root causes and quantify potential business impact
• Implement solutions to better enable the process and reduce level of exposure and risk
• Interpret policy and explain why work needs to be completed in a particular manner
• Explain how a particular process task needs to be fulfilled
• Engage with key stakeholders and understand their process requirements
• Assign and re-assign work to ensure outputs and the elimination of waste
• Participate in ERP initiatives and the different processes involved
• Perform continuous monitoring reviews to make sure that the process aligns to the overall system
• Complete project lifecycles with responsibility for a small team. Take an idea from concept to proof of concept and then to pilot

Social Process Skills
Ability to:

• Manage self and team (own where relevant)
• Development of self and team (own where relevant)
• Provide process coaching and advice to team members and other stakeholders
• Engage with key stakeholders to make sure that process changes can be anticipated and planned
• Appreciate different thoughts and opinions
• Understand different contexts and adjust behaviors appropriately based on that understanding
• Adjust stakeholder communication to align with audience diversity

Any other requirements to perform the work effectively? -

• Global travel and collaboration across time zones required

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