Job Description

Who are we?Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.What will you do?Responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. Responsible for high-level problem resolution of complex problems and system security policy implementation and monitoring. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Prepares progress reports for all work performed.What will make you successful in this role?

• Understanding Windows run-time environment and operating system
• Exposure to DB platforms like MSSQL, Mariadb, MySql, MongoDb, etc
• Understanding the concept of automated or continuous deployments and branching on repos eg: git, tortoise svn, etc
• Able to troubleshoot issues related to application hosting on a server level
• Have a basic understanding of the Windows and Linux Server environments
• Ability to install, configure and manage applications on a server, based on online or vendor documentation
• Provide written progress reports to colleagues and managers
• Create weekly or monthly reports on environment stability
• Perform Release Management (Software, Hardware and Services) Activities
• Create weekly or monthly reports on incidents and requests
• Assist with application documentation
• Perform Change Management Activities, including Logging of changes, Attending Pre- or E- and Weekly CAB
• Assist with Operation Support

Qualification

• Matric
• IT related Degree or Diploma

Experience

• minimum of 1 year relevant IT experience.
• Experience in Windows Server management would be to you advantage
• Knowledge of one of more of SGT Clients Business and Systems will be an advantage

Knowledge and SkillsSystem engineering processesFinancial advice and supportSystem securityAdvanced analytics to address business requirementsResolution of complex IT problemsPersonal AttributesInterpersonal savvy - Contributing independentlyDecision quality - Contributing independentlyOptimises work processes - Contributing independentlyAction orientated - Contributing independentlyBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Core CompetenciesBeing resilient - Contributing independentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam