Job Description

JOB PURPOSE:

This position is responsible for providing a premium service to all Grand Living With Beck Ernst clients. You will be required to use excellent communication, interpersonal and networking competencies to grow sales and build the GLBE brand.

MAIN ACCOUNTABILITIES:

Drive excellent customer service, engagement and communication Identify the customers' needs and ensure they are met with efficiency and professionalism Act as the single point of contact and support system for the customer Ensure you become adept at understanding all products Ensure that the customer understands the product and care instructions Uphold the brand image and ensure that all items are priced and displayed correctly

Operational Management

Ensure that processes detailed below are executed efficiently

Sales orders Deliveries Account management Stock take Studio referral

QUALIFICATIONS:

Grade 12/ Matric Relevant diploma/ degree e.g. Interior design / architecture

EXPERIENCE AND SKILLS

Minimum of 5 years' work experience Previous experience in consumer-centric, home furnishing, environment Proven record of meeting and exceeding sales targets Excellent communication, interpersonal and networking skills Comfortable with learning new tech systems, including POS and stock management systems Must be available to work retail hours including weekends and public holidays Passionate about decor, furniture and design Valid driver's license and own vehicle essential

BEHAVIORAL COMPETENCIES

You'll need excellent communication, interpersonal and networking competencies to drive customer satisfaction. As an agent of the Beck/Ernst brand you will be required to fulfil excellent business processes at all times.

Job Type: Full-time

Work Location: In person