Intern For Applications Support

Sandton, GP, ZA, South Africa

Job Description

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Job Advert Summary




The intern will gain exposure and training on how to provide support to end users with all

applications e.g., Microsoft Dynamics 365, Claims System, etc.

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Minimum Requirements



Qualifications




Relevant Diploma/ Degree in Information Technology or Computer Studies

Experience




None
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Duties and Responsibilities



Key Performance Areas




Applications Support:




Assist with 1st line support and 2nd line support relating to Applications and IT operations Assist in the day-to-day queries of staff on systems and databases Identify and resolve technical problems Assist with disaster recovery runs supporting Applications Assist with Applications report Set up applications as per requirements and processes on need basis Provide assistance to manage Service Level Agreements with suppliers and ensure deliverable are satisfactory relating to applications. Provide support to Agent companies relating to Policy Holder Data system, CWP and Claims Managements Systems (CMS)

Perform ad hoc tasks:




* Perform any reasonable ad hoc tasks as and when required by the Line Manager and Service level Manager.

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Job Detail

  • Job Id
    JD1386432
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sandton, GP, ZA, South Africa
  • Education
    Not mentioned