Job Description

Our client in the Marketing & Branding industry is currently looking for an Internal Sales & Marketing Administration Specialist, in Western Cape, Cape Town.Responsibilities:

• Administrative Support for Key Account Management: Handle the administrative tasks related to maintaining and growing relationships with existing customers.
• Sales Support: Assist the external sales team by preparing quotes, managing orders, and ensuring timely delivery of client requests.
• Client Communication: Act as a point of contact for client inquiries, ensuring a high level of service and prompt follow-up.
• CRM Management: Maintain and update the CRM system with accurate client information, order histories, and potential business opportunities.
• Order Processing and Tracking: Manage the order lifecycle from quote to delivery, ensuring all processes are completed accurately and efficiently.
• Reporting: Prepare and analyse sales reports, tracking key metrics such as sales performance, customer engagement, and new business opportunities.
• Marketing Administration: Coordinate marketing materials, campaigns, and promotional items to ensure alignment with client needs and sales strategies.
• New Business Development Support: Assist with the administrative aspects of business development, including research, outreach preparation, and tracking of prospective clients.
• Cross-departmental Collaboration: Work closely with marketing, sales, and operations teams to ensure smooth execution of client projects and campaigns.
• Client Retention: Assist in developing and executing strategies for retaining key clients through follow-ups, satisfaction surveys, and client feedback tracking.

Requirements:

• Proven experience in an Internal sales, Marketing, or Administration role, preferably within a Marketing or Branding environment.
• Strong administrative skills, with a keen eye for detail and accuracy.
• Familiarity with CRM systems and sales reporting tools.
• Excellent organisational and multitasking abilities, with the capacity to manage multiple projects simultaneously.
• Strong communication and interpersonal skills, capable of liaising with clients and internal teams.
• Ability to prioritise tasks in a fast-paced environment and meet deadlines.
• Knowledge of branded clothing, promotional gifting, signage, and safety wear (PPE) products.
• Experience in key account administration and customer relationship management.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools.
• A degree or diploma in Business Administration, Marketing, Sales, or a related field is advantageous, but not required with relevant experience.

Requirements and Benefits:

• Up to R18 000 CTC per month plus commission.
• Flexible working conditions.
• Opportunities for growth within the company.
• Supportive team environment with a focus on professional development.

InspHired Recruitment Solutions