Internal Sales Representative

Ballito, KwaZulu-Natal, South Africa

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Key Responsibilities:

Source new sales opportunities through inbound lead follow-up and outbound cold calls / emails.
Route qualified opportunities to the appropriate Sales Executives for further development and closure
Collaborate with channel partners to build pipeline and close deals
Perform effective online demos to showcase products and services
Promote and drive sales on focused product ranges
Resolve customer issues promptly to maximize satisfaction and retention
Present, promote, and sell products / services to both existing and prospective customers
Conduct cost-benefit and needs analysis for potential customers to understand their needs and tailor solutions

Requirements:

Minimum Matric
Proficiency in Windows operating systems (Teams) and experience with operational software (e.g., SAGE)
A Sales and / or Marketing Diploma would be an advantage
2-3 years of experience in a sales-centric environment, preferably with leadership or management responsibilities
Strong telephone skills, including handling incoming and outgoing calls in high volumes
Ability to handle conflict resolution and customer inquiries effectively
A proactive attitude and ability to work under pressure in a fast-paced, team-oriented environment

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