Job Description

KwaZulu Natal, DurbanMonthly Cost To Company (Market related)Our client in Manufacturing industry is currently looking to employ an Internal Sales Representative at their Durban branch.A wonderful career opportunity awaits you.Requirements:

• Matric is essential
• Certificate in Sales or relevant fields (NQF 5)
• Up to 3 years as a Sales Representative or similar role within the Retail environment.
• Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems)
• Knowledge of Sales principles, practice and procedures.
• Communication skills (both verbal and written).

Responsibilities, but not limited to:
1. Sales Operations:

• Actively sources new sales opportunities and close sales to achieve departmental goals and targets.
• Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.
• Daily / Weekly / Monthly tracking and target reports for the relevant stakeholders.
• Maintains and grows client base within the relevant area of sales.
• Daily extrapolation of sales information from the ERP system to assess actual units against target units and implements a plan of action if necessary.
• Provides monthly feedback to the Regional Manager on all activities relating to the customer.
• Introduces new marketing and promotion ideas and assists the customer in aligning strategy with that of the Company (Marketing Strategy).
• Assists with the credit application process.
• Co-responsible with Debtors for effective, timeous collection of outstanding debtors monies.
• Assists Debtors staff in resolving customer queries.

2. Stock Control:

• Liaises with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
• Assists with the consignment stock process when required.
• Monitors buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
• Monitors stock rotations and replenishes new stock in need.
• Monitor claims stock.
• Assists the customer in managing their own stock levels and mix.

3. Customer Service:

• Maintains effective working relationships with employees and customers to render highest quality of services.
• Provides regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.
• Assists customer liaison department with maintaining customer base by updating customer information when necessary.
• Provides the customer with stands, POS material, claims and rotation procedure training.
• Updates the customer database by providing new information regarding new customers and / or updating existing information.

4. Cost Control:

• Supports the effective and transparent use of financial and other resources.
• Ascertains whether correct pricing structures are in place at all times.
• Manages and monitors gross profit on a daily basis and implements action plan if necessary.
• Reduces operational costs by optimizing company resources (cell phone, car) and curbs unnecessary expenses.
• Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.

Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.

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