Job Description

Job Summary Applicants are required to meet the following criteria: Relevant qualification in Travel, Tourism, Business or relevant field 3 5 years working experience as a Travel Consultant MUST have working knowledge/ experience of traveling software ( QuickTrav , Amadeus and GDS and Galileo) Proficiency in English; isiXhosa and other additional languages is essential Exemplary sales skills and customer-oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises The successful applicant would be responsible for, but not limited to: Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travel from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Salary: Market relatedSheldon Recruitment and SelectionRecruiter

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